Digital Degree Apprenticeship - IT Services at AJ Bell

Manchester, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

30 Jul, 26

Salary

25400.0

Posted On

02 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT asset management, Change management, Problem management, Incident management, Technical support, Network management, Software management, Hardware management, IT consulting, Service delivery, Communication, Problem solving, Analytical skills

Industry

Financial Services

Description

Company Description AJ Bell is one of the UK’s fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we’re helping more people take control of their financial futures. We’re proud to be recognised as one of the UK’s Best 100 Companies to Work For for six consecutive years, and a Great Place to Work® in 2025 and 2026 a reflection of our supportive and collaborative culture. Job Description We're now looking to kick-start recruitment for our Digital and Technology Solutions Degree apprenticeship programme. This is a great opportunity to gain business exposure while you work in AJ Bell’s IT Services team. If you’re successful, you’ll join the AJ Bell Apprenticeship Academy in September 2026. Our Digital and Technology Solutions Degree Apprenticeship programme is a great opportunity for you to gain practical experience in our Technology department whilst studying. At the same time as working and learning on the job you will study for four years for a BSc in Digital and Technology Solutions with our academic provider, Manchester Metropolitan University. You will spend one day per week during term time undertaking classroom learning at University; the rest of your time will be spent working at AJ Bell, gaining valuable skills, earning a competitive salary with your fees paid, plus much more! The IT Services team at AJ Bell is responsible for managing and supporting all the technology used by the business. They make sure that computers, software, and networks are working properly. They also help with setting up new equipment, fixing technical problems, and keeping everything secure. Their services include: Technical support: Helping staff with any tech issues they have. Network management: Ensuring the internet and internal networks are running smoothly. Software management: Installing and updating software used by the business. Hardware management: Setting up and maintaining computers, printers, and other devices. As an apprentice in our IT Services team, you will: Complete structured rotations within the Service Delivery team, including: IT asset management Change, problem & incident management Front office support team Back office support team 2nd line support Service transition Develop a wide range of technical and operational IT skills Work closely with experienced professionals to understand core processes and best practices This apprenticeship offers you a perfect entry point into IT, providing the knowledge and experience needed for a future career in tech. As an IT Services apprentice you would follow the IT Consulting specialist pathway as part of your degree studies. When you join our Apprenticeship Academy you will enjoy a tailored induction programme with us and Manchester Metropolitan University. This will give you the chance to get to know our business and develop your skills on the job, while at the same time continuing on a development programme designed to help you feel good about your future with AJ Bell. You will also benefit from the support of a dedicated mentor from within the business. Do you feel positive about taking your first step to a career in the Financial Services industry? AJ Bell is a fast-growing, award-winning business and we could have just the opportunity for you to join the AJ Bell Apprenticeship Academy! What are we looking for? Minimum of 112 UCAS points (under the tariff for courses starting from September 2017) Minimum of 5 GCSE’s A*-C / 9 - 4 (including Maths and English) You must have the right to work in the UK for the duration of your apprenticeship and have lived in the UK/EEA for the past 3 years Ability to demonstrate why you want to work within the financial services industry Honesty, self-motivation, reliability Enthusiasm to learn and develop in different teams within the business What we offer Starting salary of £25,400 (can be higher dependent on financial services experience) 25 days holiday, increasing with service + buy/sell scheme + bank holidays 6% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend 3-4 days per week in the office. For new team members, the first 3 months will be spent full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. Inclusion & diversity We’re committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential. Additional Information What next? If you feel inspired and meet the entry criteria, then be sure to apply via our website. You should include your CV and a covering note answering the following questions: Why do you want a career in technology, specifically IT Services? Why would you like to join AJ Bell’s apprenticeship programme? Closing date for applications is Friday 19 June 2026 Business Areas: HR Location: Manchester Department: Learning and Development

Responsibilities

The apprentice will complete structured rotations within the Service Delivery team to develop technical and operational IT skills. Responsibilities include managing IT assets, supporting hardware and software, and assisting with network and incident management.