OUR VISION IS TO BE THE UNIVERSAL SYMBOL OF TRUST, BRINGING CONSUMERS AND BUSINESSES TOGETHER THROUGH REVIEWS. WE ARE WELL ON OUR WAY—BUT THERE’S STILL AN EXCITING JOURNEY AHEAD. JOIN US AT THE HEART OF TRUST.

We’re looking for a versatile Digital Designer with strong visual design skills to help shape intuitive, engaging, and accessible experiences, primarily across our business marketing website and digital channels.
Sitting in our Global Studio team (not a traditional product department), this role closely aligns with marketing, bringing our business website strategy to life. If you thrive at the intersection of brand and user experience, and can move confidently from insight to execution, this is the role for you!
You’ll work across disciplines with marketers, developers, content creators, and the wider UX team to enhance our digital presence and help mature our design practices across the organisation.
If you’re motivated to craft thoughtful, effective user experiences that bring marketing and UX closer together, and want to help evolve how design works across disciplines, we’d be interested to hear from you!

ABOUT US

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.

• Design user-centred interfaces and journeys with a clear emphasis on visual clarity, brand consistency, and brand evolution
• Explore and evolve early concepts into prototypes and polished designs that bring ideas to life
• Conduct and apply user research (e.g., interviews, usability testing, surveys) to guide decisions
• Collaborate with web developers, CMS Managers and stakeholders to find creative solutions to tricky problems
• Collaborate with the wider UX team to elevate the design maturity of marketing and web experiences
• Create and refine digital assets such as landing pages, email templates, and social content
• Work with the centralised design system team to explore how it can best support marketing and communications needs, ensuring consistency and flexibility across touchpoints
• Communicate design concepts and user insights through clear, compelling narratives tailored to different stakeholders
• Use a data-led, problem-focused approach to A/B testing and analytics to identify opportunities and improve user experience and site performance
• Stay on top of UX best practices and visual design trends
• Be deeply curious about large, diverse audiences using segmentation and behavioural insights to design for real people at scale