JOIN OUR JOURNEY

Medialab is the UK’s leading independent media agency, and one of the fastest growing in the industry. We’re a media agency that’s made differently: purpose-led, data-driven, founder-run and proudly independent.
Our entrepreneurial spirit means success is rewarded and there are no limits to what you can achieve, which our employees agree with, evidenced by being a Campaign ‘Best Place to work’ for the last 5 years in a row, Campaign’s Independent Agency of the Year 2024 and The Sunday Times Best Places to Work 2025. We are IPA Effectiveness accredited, an IPA People-First agency and widely awarded including a double-gold at the 2024 IPA Effectiveness Awards for our work with Laithwaites.
Our independence means we can focus 100% on doing the right thing to secure success for our clients and our brilliant people. We work with a wide variety of clients including Hovis, Sharps Bedrooms, SunLife, Standard Life, Laithwaites Wine, EMMA Mattresses, Save the Children, Mind, Guide Dogs, , Alzheimer’s Society, RNLI and Clearscore.

THE OPPORTUNITY

We’re looking for a Digital Account Director with a focus on your strong social credentials. You’ll take the lead on delivering best-in-class paid social campaigns while coaching a growing team and setting the standard for Social excellence across multiple clients.
This role sits at the heart of one of our Client Planning teams and focuses on Paid Social first and foremost, with additional oversight across Display and Online Video where relevant. You’ll be the go-to digital expert for some of our biggest commercial and charity clients, from financial services to retail, and you’ll play a central role in shaping how we approach digital performance and innovation.
You’ll need hands-on experience delivering high-performing social campaigns and the strategic insight to connect media to meaningful outcomes. If you thrive in fast-paced environments, know what good digital looks like, and love helping teams and clients get there, this is your role.

• Owning the paid social and display media output across your key clients, ensuring every campaign is planned, activated and optimised to the highest standard.
• Supporting wider teams with strategic consultation on major briefs, helping shape the digital response across all touchpoints.
• Overseeing the day-to-day across social. Supporting on long-term forecasting and campaign planning to ensuring the team is in place to deliver ongoing management, performance reviews and client engagement.
• Coaching and mentoring Digital Managers and Executives so they grow in confidence and deliver consistently high-quality work.
• Setting up smart, scalable ways of working — owning training, defining processes, and embedding best practice across social and display activation.
• Bringing a data-first mindset, learning how to apply Medialab’s approach to insight, measurement and reporting across every stage of delivery.
• Creating smart and detailed media plans, forecasts and performance projections rooted in platform insight and client goals.
• Presenting bold, well-informed strategic recommendations that push thinking and unlock growth for your clients.
• Coordinating campaign setup and monitoring — from budget pacing and optimisation through to test strategies and reporting accuracy.
• Leading the setup and troubleshooting of tracking pixels and conversion tags, making sure every campaign is measurable from day one.
• Working closely with our senior digital leadership to support training, innovation, partnerships, and the continuous improvement of our digital product.