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Digital Door Lock Technician at PRISM+

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

12 Jan, 26

Salary

0.0

Posted On

14 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Smart Lock Installation, Troubleshooting, Customer Service, Technical Manual Interpretation, Mechanical Diagnosis, Electrical Diagnosis, Carpentry, Lock Installation, Product Training, Documentation, Equipment Maintenance, Vehicle Upkeep, Positive Attitude, Time Management, Flexibility, Valid Driver's License

Industry

Computers and Electronics Manufacturing

Description

PRISM+ is the largest Singaporean direct-to-consmer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey. We are seeking a skilled Smart Lock Installer/Technician to join our team. As a Smart Lock Installer/Technician, you will be responsible for installing, troubleshooting, and maintaining our smart lock products to ensure optimal performance and customer satisfaction. You will work closely with the Customer Service Team, Product Team, and Operations Team to provide top-notch service to our clients. Responsibilities: Travel to customers’ homes to troubleshoot smart lock products. Provide product training to customers and test lock functionality. Follow a daily schedule to complete tasks efficiently and on time. Maintain a positive and professional attitude while interacting with customers. Ensure that locks are installed or repaired to meet company standards and specifications. Document and report installation, repair, and maintenance activities accurately. Maintain and replenish equipment and spares for daily operation needs Upkeep of Company vehicle Any other ad-hoc tasks assigned by the Company Ability to diagnose and troubleshoot mechanical and electrical issues Read and interpret technical manuals and diagrams Flexibility with full-time schedule, including shift assignments on weekends and evenings. Possession of a valid Class 3 driver’s license and access to an automobile. At least 2 years of experience in electrical work, carpentry, or lock installations preferred. Willingness to fulfill urgent and ad-hoc appointments to ensure customer satisfaction.

Responsibilities

The technician will install, troubleshoot, and maintain smart lock products while ensuring customer satisfaction. They will also document activities and maintain equipment for daily operations.