WHO ARE WE?

We’re here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water for life. Fresh thinking and collaboration are at the heart of our organisation. We are constantly learning, embracing the challenges of today and excited by the opportunities that tomorrow will bring.

THE ROLE

Our career options are as diverse as our people, we all have an important role to play!
A unique opportunity is now up for grabs to join the Liveable Water Solutions Division at South East Water, for a 6-month parental leave replacement position as Digital Enhancement Business Analyst. Collaborating with the Customer Connections and Land Development Teams, not only to support the replacement of inhouse systems ICE and PropertyConnect, but you will also contribute to the continuous improvement efforts for the New Connections project.
The Digital Enhancement Business Analyst will run workshops to drive blue sky thinking within the business unit groups and think strategically to analyse, define, and communicate requirements, ensuring that solutions are delivering value for the business and our customers. The successful applicant will be an effective collaborator with great interpersonal skills and will work alongside a small team of likeminded business analysts and Customer Connections subject matter experts.

In order to be successful in this role, candidates will require the following skills, experience and knowledge:

• A tertiary qualification or Degree in Business Analysis or equivalent Business Analyst experience (3-5 years)
• Experience in the capture and development of requirements, process improvement design and process mapping.
• Proficient in the use of agile project management tools including Jira, Confluence, Visio and Xray and agile project management experience
• Proven ability to facilitate and run workshops, process mapping, procedural documentation, perform post implementation reviews.
• An ability to think strategically - bringing people, requirements and project elements together.
• Previous experience in business transformation programs.
• Strong communication skills demonstrating an ability to influence outcomes.
• Exceptional written and verbal skills