At EY, we’re all in to shape your future with confidence.
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
EY is seeking an accomplished and visionary UX/UI Lead – Financial Services to join our
innovative Digital Factory team in Luxembourg. This role presents a unique opportunity
to oversee the design experience for both external client-facing platforms and internal
enterprise applications, shaping the user journeys of thousands of business users and
clients globally.
You will lead a growing team of UX/UI Designers and Front-end Developers, defining how
user-centric principles are translated into scalable product design. If you’re an emerging
leader passionate about hands-on design, mentorship, and creating digital experiences
that combine usability, business impact, and design excellence, we invite you to build
the next generation of digital products with us.
Key Responsibilities:
- Develop and communicate a scalable UX strategy across external client facing
- platforms and internal enterprise tools, ensuring alignment with business goals
- and user needs.
- Own and evolve the shared design system to maintain consistency, reusability,
- and efficiency across product teams.
- Explore and apply emerging UX trends, tools, and design methods to drive
- innovation and elevate design maturity.
- Collaborate with Product, Technology and Business stakeholders to align design
- solutions with feasibility, technical constraints, and platform strategy.
- Lead, mentor, and grow a team of UX/UI designers and front-end developers
- while fostering a high-performance design culture.
- Define and uphold quality standards across all UX/UI output, conducting design
- reviews and ensuring documentation quality.
- Guide and oversee user research, usability testing, and continuous feedback to
- inform design decisions and product direction.
- Evaluate and improve design and development workflows to optimize delivery
- speed, cross-team collaboration, and design consistency.
- Present design concepts, rationale, and progress updates to clients, internal
- stakeholders, and leadership with clarity and business relevance.
- Drive alignment across external and internal digital products by ensuring design
- consistency across platform domains and technology applications.
- Manage tooling, licenses, and design operations resources to enable effective
- delivery at scale.
- Advocate for user-first thinking across departments by running training sessions,
- design sprints, and embedding UX principles in delivery teams.
Required Skills & Qualifications:
- 10+ years of experience as a UX/UI Designer with hands-on design delivery and stakeholder interaction
- Minimum 5 years in a design leadership role (managing people, process, or platform-wide initiatives)
- Master’s degree in Interaction Design, HCI, Industrial Design, or equivalent experience
- Proficiency in Figma and other industry-standard tools
- Demonstrated experience working on both external-facing platforms and internal business applications
- Strong communication, stakeholder management, and facilitation skills (e.g., Miro, MURAL)
- Experience working with Design Thinking, Agile/Scrum, and enterprise product teams
- Comfort working alongside developers and product managers in cross-functional teams
- Fluency in English; other European languages are a plus
Ideally, You’ll Also Have
- UX certification (e.g., NN/g, Human Factors)
- Familiarity with accessibility standards (WCAG) and enterprise design constraints
- Experience incorporating data-driven design insights (quant + qual)
- Experience in platform or B2B SaaS product environments
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