OVERVIEW

Home. There’s no place like it. And there’s no feeling like helping people create the joy of feeling truly at home.
At Dunelm, that’s what we do.
We’re the UK’s number one choice for homewares because we make home life lovelier for our customers. And the caring and supportive culture we’ve created makes this a place you’ll feel right at home too.
The Digital Trading Team sits at the heart of Dunelm’s online business.

The team’s primary objectives are to:

• Develop customer shopping journeys that are relevant and commercial
• Help customers to discover products that meet their needs and deliver joy
• Help customers understand the features and benefits of our products
• Maximise product and category growth opportunities, using insight from multiple sources

The team work collaboratively with many different business functions- from working with our commercial teams to develop emerging product opportunities, through to understanding customer behaviour with our finance and I&A teams.
The digital trading team work alongside our store operations teams and our Customer Care Centre.
The team have a key role in influencing the optimisation and technical development of our digital shopping channels.
This is a key new role, that will help unlock the next phase of our Digital Made to Measure Growth. This position will provide critical support in driving business growth through digital channels by assisting with the management of product launch, daily operations, data analysis, performance tracking, and project coordination. The role offers an opportunity to gain valuable exposure to a high-impact, cross-functional team, contributing to long-term digital.

EXPERIENCE & SKILLS:

• Excellent organisational skills, attention to detail, and the ability to manage multiple tasks and deadlines simultaneously.
• Strong communication and interpersonal skills, with the ability to build relationships and collaborate with internal teams and external suppliers.
• Familiarity with business/ digital tools (e.g., SAP, Akeneo, Google Analytics)