• Establish and maintain a prioritised portfolio of future digital innovation, AI, automation opportunities aligned with JPC's business strategy
• Assess JPC-owned operational standards, approved process and template assets, technology capabilities and strategic priorities to identify future opportunities for AI-enabled improvement
• Review business processes and lead discovery workshops with business functions to identify, prioritise and develop opportunities for improvement, automation and agentic AI adoption
• Prepare business cases for proposed digital innovation & AI initiatives, covering strategic fit, scope, expected benefits, costs, delivery approach and return on investment
• Present recommendations to Group Leadership to ensure strategic fit and approval for execution
• Develop the digital innovation roadmap, with clear sequencing, dependencies, investment requirements and decision points
• Own and programme-manage the approved digital innovation roadmap, applying an AI-first approach to identifying and delivering improvement initiatives
• Define clear outcomes, milestones, accountabilities, budgets, risks, dependencies and decision-making arrangements for each approved initiative.
• Maintain accurate programme documentation, budget controls and executive reporting
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Digital Innovation & Agentic AI Programme Management

• Translate business needs into clear outcomes and requirements that can be understood by IT, data specialists, AI architects and delivery partners.
• Work with IT to agree a clear Statement of Work for each initiative, and take project management oversight of delivery, supported by the IT function
• Work with external AI vendors and specialist consultants supporting delivery, beyond the internal IT Statement of Work process
• Work with business owners to define acceptance criteria, testing expectations, operating controls and measurable adoption outcomes
• Ensure new digital innovation solutions are delivered in line with data protection requirements and responsible AI principles, including appropriate human oversight of automated decisions
• Maintain a risk an issues log for digital innovation initiatives, escalating promptly where adoption stalls or delivery risk arises
• As the organisation builds capability in this area, provide oversight of the future integration of physical AI (robotics) with agentic AI systems