WHO WE ARE:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

MAJOR ACCOUNTABILITIES:

• Gain a comprehensive understanding of business data flows and processes across the entire end-to-end system landscape
• Monitor IT process flows daily and provide necessary support (20% of the time)
• Maintain strong relationships with regional and global DTC stakeholders
• Take ownership of digital processes, projects, issues, etc. and drive to solutions
• Contribute to system-wide testing efforts, ensuring alignment across the technology landscape
• Champion continuous process improvement by identifying solution gaps and implementing enhancements
• Align with business user community and IT team
• Bridge business operations with technique
• Document and maintain requirements for supported systems effectively

REQUIREMENTS FOR SUCCESS:

• Previous experience within a similar role
• Full OTC (Order to Cash) lifecycle understanding
• Full software development lifecycle understanding
• Hands-on experience with ERP and ERP integrations
• Solid understanding of an eCommerce IT landscape
• Proficient in Excel
• Skilled in SQL
• Great stakeholder management skills, internal and external (e.g. vendors)
• Knowledge of API concepts, JSON files, and tools like Postman
• Experience with JIRA, Azure DevOps (ADO), or similar tools
• Knowledge of Rithum and/or Cymbio integrations are a plus
• Querying MongoDB (a plus)
• iSeries knowledge, including Aurora, iSeries Query, and database tools like DBU (a plus)
• Ability to use IBM MQ (a plus)
• Excellent analytical skills
• SQL Server Management Studio knowledge

Please refer the Job description for details