ARE YOU PASSIONATE ABOUT HELPING SMALL BUSINESSES ONLINE?

We are looking for an account manager/customer service specialist to join our Known Locally Team, delivering next-level customer service and digital marketing services on a hugely varied portfolio of clients.

REQUIRED SKILLS FOR A DIGITAL MARKETING ACCOUNT MANAGER:

• Previous customer service/communication role experience a must
• Self-starter with a positive attitude
• Willing to go the extra mile
• Team player
• Committed to self-development
• Adaptable
• Curious and inquisitive nature

DESIRED SKILLS FOR A DIGITAL MARKETING ACCOUNT MANAGER:

• Digital marketing account management/customer service
• SEO/digital marketing knowledge
• Experience in introducing new services to a customer base through upselling/cross selling

WHO ARE KNOWN LOCALLY AND ADD PEOPLE?

Known Locally is the local digital marketing arm of Add People, a team of digital marketing professionals built to service small to medium-sized businesses.
Established in 2002, we’re now a workforce of 250 colleagues who deliver targeted online traffic to more than 4000 clients around the globe.
We’re a Google Premier Partner, a Microsoft Elite Channel Partner and a Facebook Marketing partner … and have been awarded Platinum Investors in People Accreditation (IIP). As an Investors in People Platinum accredited company, we offer a structured onboarding process, extensive training and continued development programmes for all staff.
Our friendly and supportive culture makes Add People a great place to progress your career.

• Managing client relationships
• Reporting on results
• Recommending changes and improvements to campaigns
• Introducing new opportunities for clients to improve their digital marketing presence