Digital Marketing, Communications and Operations Officer at Suffolk County Council

Ipswich, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

03 Jun, 26

Salary

27000.0

Posted On

05 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Digital Marketing, Communications, Operations, Social Media Management, Website Management, Fundraising, Stakeholder Relationship Development, Community Engagement, Corporate Partnerships, Advocacy, Content Creation, Time Management, Problem Solving, Communication Skills, Organizational Skills

Industry

Government Administration

Description

Somerville Heart Foundation Address: 7 Friars Courtyard, 30-32 Princes Street, Ipswich, Suffolk IP1 1RJ Salary: £23,000 - £27,000 pro rata (FTE 35 hours) Hours: 25 - 35 hours per week (preferably over five days), Monday - Friday, occasional evening weekend work/travel Contract: Permanent Reference: 0644 This is predominantly an office-based role, in Ipswich town centre, there will be occasional travel and attendance at evening and weekend events by prior agreement. For over 30 years, Somerville Heart Foundation (SHF) has been providing peer support, advocacy, communication and a community for young people and adults born with a heart condition; Adult Congenital Heart Disease (ACHD). Our vision is that people with ACHD live longer, happier and healthier lives. As the only UK-wide charity supporting this diverse community throughout their adult lives, we advocate for their rights to receive the best possible care, services and support. The role This is an exciting opportunity for a motivated and highly organised individual to join our small friendly team and expand our reach. The Digital Marketing, Communications and Operations Officer will play a key role in helping to develop and support the ongoing work of the charity which has a commitment to campaign and advocate for improved treatment for young people and adults living with a congenital heart condition. SHF represents patients at national level promoting the rights and needs of adults who have a congenital heart defect. You will work as part of the small, friendly SHF team, demonstrating advanced communication skills and experience in digital marketing (eg through social media and website management) and with previous success in fundraising to: develop relationships with stakeholders engage with the people we support build on our existing donor base develop corporate and community partners nurture excellent working relationships identify opportunities to better engage with our community. You will ideally be a competent wordsmith with demonstrable experience of working with and engaging people from diverse backgrounds. You will spearhead our digital marketing communications, fundraising and operations to ensure the charity has the capacity to deliver against our strategic goals. Main responsibilities This is a varied and interesting role, fulfilling a crucial role in engaging with our stakeholders, through marketing, communications and fundraising to increase the profile of the organisation by developing connections and networks with existing and potential stakeholders to broaden our scope to a wider audience and better meet the needs of the people we support. This is an exciting stage in the charity’s journey and there is development potential for the right person who can make a huge impact on the charity, people with Congenital Heart Disease (CHD), and other stakeholders. The main aims of the role are as below: Development potential for the incumbent post holder on the impact of the role on the charity, by raising awareness and increasing the profile of the organisation in developing connections and networks to further our reach To be responsible for the day-to-day management of the website and social media platforms delivering regular engaging, accessible digital audience led content collaborating with our staff and members To work flexibly and collaboratively across the charity ensuring alignment with our organisational aims and objectives and demonstrate the ability to embrace innovation to overcome challenges and identify new opportunities in the current health climate with the potential to participate in projects which best meet patient need To work with the team to create, support and implement robust communications and development strategies as well as creation and delivery of ambitious fundraising plans. You will be involved in the development and implementation of fundraising pipelines and income generation streams in line with our organisational strategy To bring enthusiasm, compassion, creativity with an ability to work under pressure, have great time management and self-discipline with problem solving skills whilst being receptive to direction and feedback. To find out more Please contact Michelle Woods at: michelle.woods@sfhearts.org.uk during office hours for further information. How to apply Please read the Job Description and Person Specification and complete the Application Form, which you should email to: michelle.woods@sfhearts.org.uk We can accept CVs in addition to a completed form. Closing date: 16 April 2026 Promoted as JOTW (Job of the Week) on Suffolk Jobs Direct. IMPORTANT PLEASE READ BEFORE APPLYING To apply, please follow the application process detailed above. This job does not have a Suffolk Jobs Direct online application form. The ‘Apply Now’ button below only allows you to submit a job alert, not an online application.

Responsibilities

The officer will manage day-to-day website and social media platforms, delivering engaging digital content, and collaborate with the team to create and implement communications, development strategies, and ambitious fundraising plans. This role is crucial for increasing the organization's profile by developing networks with existing and potential stakeholders.