REQUIREMENTS:

• Diploma/ Degree in Marketing/ Business Studies or its equivalent
• Minimum 1 year of relevant working experience in the area of e-commerce, digital development, marketing or its related field
• Meticulous in order processing and timely reply to consumers’ enquiries
• Energetic, customer-oriented and able to multi-task effectively
• Good communication and interpersonal skills
• Well-organized and responsible with an aptitude in problem-solving.
• Must possess initiative and able to work independently with positive attitude
• Ability to perform under pressure
• Highly IT literate
• Proficiency in Adobe Software (i.e. Photoshop) and Microsoft Office (i.e. Excel, PowerPoint)
• Experience in Graphic Design will be an advantage

• Manage and maintain the e-Commerce platforms
• Contributes to the growth of the e-commerce business
• Develop new online sales channels
• Create new online sales promotion to increase revenue
• Work with third party platforms/ marketplaces to drive revenue via their digital channels
• Ensure that Products, Promotions, Prices and Content on the e-Commerce platforms are up-to-date and accurate at all times
• Plan and manage sales forecast to achieve sales targets
• To prepare reports of past promotional activities and upcoming promotional plans for management review
• To assist in the business planning and launching of marketing activities
• Plan and implement marketing activities and campaigns to maximize brand exposure
• Manage the marketing budget to meet financial and organizational objectives
• Liaise with relevant internal functions to fulfil customers’ orders
• Coordinate order processing, delivery and returns of customer orders
• Responsible for content management and marketing management of the company’s website
• To manage company’s website and social media platforms in terms of overseeing, producing and optimizing online content to augment company’s offerings and mission
• Develop and evaluate web solutions to meet business needs and ensure that all websites are updated and well-maintained
• Responsible for all online communications and content creation, write and handle regular post/content and initiate activities on social media platforms
• To manage issues communications with regard to the social media platforms
• Work closely with other team members on projects and other operational & retail marketing support matters
• Perform any other duties as assigned by the superior