JOB CLASSIFICATION SUMMARY

Job Classification Title: Management Support Coordinator
Working Title(s): Digital Media Coordinator

WHO WE ARE

The City of Tolleson is known for its strong sense of community, preserving neighborhood character and livability amid regional growth. Despite our small size, we compete in economic and community development, workforce recruitment, and retention, guided by our Vision Statement that balances community values with future growth. As the first Certified Autism Center in the West Valley, we are committed to inclusivity and fostering social connections, creating a welcoming environment for all. Our signature events, such as Whoopee Daze Festival, the Tolleson Veterans Day Parade, and the Luces de Navidad Celebration, bring residents and visitors together year-round and reflect the vibrant spirit of our community. Join us in building a diverse workforce that honors our past and shapes a bright, connected future.

POSITION DESCRIPTION

The City of Tolleson is seeking a creative and detail-oriented Digital Media Coordinator to join the Public Affairs team. This full-time, exempt position plays a key role in shaping the City’s digital presence by producing bilingual multimedia content that highlights programs, services, city career marketing, and community events. Under the direction of the Deputy City Manager / Chief Government Affairs Officer, the Digital Media Coordinator is responsible for capturing and distributing engaging visual and written content across a variety of platforms, including the City’s website and social media channels. This position supports citywide initiatives by creating consistent and accessible messaging that promotes public engagement and enhances the City’s image.
Candidates must be fluent in both English and Spanish, with demonstrated experience in photography, videography, and digital content creation. Responsibilities include attending and documenting City events-including evenings and weekends-to capture real-time images and video for use in promotional materials and campaigns. The coordinator will manage and monitor multiple social media platforms, such as Facebook, Instagram, X, and Threads, by creating and scheduling bilingual posts, responding to comments, and using analytics to evaluate and refine engagement strategies. Applicants should have a strong understanding of digital trends and hands-on experience using AI tools to streamline content creation, enhance imagery and video, and generate innovative messaging that resonates with diverse audiences. Additional duties include writing press releases and website content, maintaining an organized archive of multimedia files, and collaborating with the Public Affairs team on the design and production of digital graphics and promotional materials.

QUALIFICATIONS

A bachelor’s degree in digital media, communications, journalism, public relations, or a related field is required, along with two years of relevant experience-or an equivalent combination of education and experience. Candidates must have 2–3 years of experience in photography, videography, social media, or digital content creation, with public sector experience preferred. Bilingual fluency in English and Spanish is required. Proficiency with digital cameras, Canva, and social media scheduling tools is essential. Experience using Adobe Creative Suite is helpful.

Please refer the Job description for details