JOB DESCRIPTION

Why work for Texas A&M Engineering?

WHO WE ARE

Texas A&M Engineering is a large employer in the great and growing cities of Bryan/College Station, offering thousands of career opportunities in a wide variety of fields. We are deeply committed to recruiting and retaining a talented workforce that embraces our core values of respect, excellence, leadership, loyalty, integrity, and service. Texas A&M Engineering offers competitive salaries, full benefits, an extensive support network, and above all, an enriching and highly collaborative working community that is deeply passionate about our vision for higher education, research, and public service.
Job Description

WHAT WE NEED:

• Bachelor’s degree or equivalent combination of education and experience.

PREFERRED EDUCATION:

• Bachelor’s degree in fields specific to job description, including management information systems, software systems optimization, software manipulation, website design/maintenance, coding, data analysis, etc.

PREFERRED EXPERIENCE:

• Experience managing sites on WordPress platform and assisting with technical tasks, including learning and navigating new software.

KNOWLEDGE, SKILLS AND ABILITIES:

• Must be technologically savvy in order to assist with optimization of event software, troubleshoot software issues and train colleagues when necessary. Also needs skills related to coding and building pages for electronic document distribution as well as a working knowledge of search engine optimization.
• Must be willing to learn and understand different software/systems and their capabilities in depth to optimize functionality and/or an aptitude for related components in a fast-paced environment, independently.
• Must have excellent verbal and written communication skills. Skills in software training, coding, problem-solving, troubleshooting generally desired. Knowledge of Adobe Creative Suite, graphic skills, mobile app(s), repository maintenance and distribution, website accessibility practices and compliance, Microsoft365 or other TAMU systems available to staff, and/or communication systems operation/optimization a plus but not required.
• Must be able to work in a collaborative team environment and use/operate applicable computing equipment.
• Must demonstrate outstanding ability to interact effectively with people at all levels within the university and with the Center’s industry contacts abroad.

PURPOSE:

The Digital Media Coordinator, position is designed to meet the needs of a unit where multifaceted expertise is required. This position is designed to support the technological and digital media needs of the Center, much of which involves two symposia, the Turbomachinery & Pump Symposia, and Asia Turbomachinery & Pump Symposium.

RESPONSIBILITIES:

• Complete website updates and performance monitoring for the Turbo Lab’s three sites. Responsible for compliance, accessibility, and maintenance of Turbo Lab sites. Primary technical support for website function, publication, & availability. Assist and Consult with Senior Program Manager & Turbo Lab Communications Department to create pages as needed. Maximize function and capability of Turbo Lab sites.
• Consult with Senior Program Manager on details/method of & lead distribution of contents of proceedings for symposia. Responsible for maximizing distribution to exclusive groups prior to and while on show site. Lead search for, securing of, and programming for dependable, capable method of distribution.
• Primary contact to TAMU Library Services on loading Proceedings for public consumption with Oaktrust. Lead formatting of & transfer of data. Primary contact for ensuring public availability within Turbo Lab guidelines. Responsible for other general upkeep/improvements to proceedings repository.
• Lead the build of and optimization of Turbo Lab’s registration & program submission software. Primary contact for contracting, editing, troubleshooting, and technical support in event platform, Aventri. Provide technical support and assistance with look and feel on event registration platform, Aventri. Responsible for working knowledge of software capability & maximizing full benefits of registration/program platform(s). Provides advice and enacts improvements with Turbo Lab staff.
• Assist & Consult with Turbo Lab Communications Department & Senior Program Manager on build out and test of mobile app for symposia. Responsible for publishing, monitoring, access to, and improvements for future events. Primary contact for user process and show-site technical support. Maintain instructions and consult on best practice for knowledge distribution to users in outreach & show-site awareness.
• Provide on-site registration and technological support at annual Turbomachinery & Pump Symposia in Houston. Responsible for vendor relations and contracting with badge printing technical services in conjunction with Turbo Lab staff. Primary contact for ensuring badge printing set-up and proper printing of badge information according to Turbo Lab guidelines/process. Pre- and Show-Site technical support therein.
• Perform duties similar to the above tasks in support of the Center’s activities beyond the main symposia throughout the calendar year.
• Primary Turbo Lab Staff contact for IT compliance. Responsible for execution of & supply support for IT tickets for Turbo Lab Staff. Monitors Turbo Lab shared email address(es) as assigned. Assist & Consult with Turbo Lab Staff on equipment improvements. Maintains & tracks Turbo Lab Staff equipment for inventory with Senior Program Manager and Lab Manager.