Digital Merchandiser at Rituals

Amsterdam, North Holland, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

0.0

Posted On

14 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Digital Merchandising, Digital Trading, Category Management, Conversion Optimization, Online Marketing, Analytical Skills, Problem-Solving, Communication Skills, Data Analysis, On-Site Merchandising Tools, Google Analytics 4, Power BI, Team Collaboration, Customer Journey Analysis, Upselling Strategies, Industry Trends

Industry

Personal Care Product Manufacturing

Description

Job Description At Rituals, our Digital Trading team is dedicated to creating an exceptional online shopping experience. We are looking for a Digital Merchandiser to enhance the commercial success and on-site performance of one of our core categories on both our website and app. This role blends strategic category management with hands-on digital merchandising, ensuring the category is optimized for both engagement and sales. Your key responsibilities include: Develop and execute a digital category strategy, setting KPIs to measure success. Optimise digital performance by tracking sales, conversion rates, and engagement metrics. Collaborate with cross-functional teams to align category strategies with business goals and marketing campaigns. Elevate digital product presentation with compelling imagery, accurate descriptions, and strategic placement, and identifying PDP content gaps to enhance customer experience and drive purchases. Analyse and improve the customer journey by implementing upselling strategies, intuitive navigation, and seamless search functionality. Ensure site accuracy through regular checks, swiftly adressing in-season changes and proposing improvements. Identify industry trends and best practices to create innovative product and merchandising opportunities. As part of the Digital Department, you will work closely with the Digital Trading team while also collaborating with Innovation, Supply, the Content Studio, Digital Marketing, and Campaign teams. We encourage a strong team spirit and a shared passion for maximizing commercial opportunities without compromising the high-quality standards Rituals is known for. "At Rituals, Digital Merchandising goes beyond optimising product placement—it’s about creating an inspiring, seamless experience that deeply connects with our customers. If you thrive in a dynamic environment, love diving into details, and are passionate about using merchandising tools, we can’t wait to see what you’ll bring to our team!" Michelle, Manager Digital Category Team – Home, Body & Beauty Qualifications We are looking for a Digital Merchandiser passionate about digital commerce and who thrives in a fast-paced environment. You’ll fit right in if you have: A Bachelor’s or Master’s degree and 3+ years of experience in digital merchandising, digital trading, digital category management, conversion optimization, or online marketing. An entrepreneurial mindset with a strong sense of ownership, accountability and proactive problem-solving skills. An analytical approach, using data to drive decision-making and optimize sales performance. Hands-on experience with on-site merchandising tools and platforms like Algolia, Salesforce, Uniform, Contentful, or similar, and analytical platforms such as Google Analytics 4 and Power BI. Strong communication skills and fluency in English (written and verbal). A critical eye, the ability to ask the right questions, and confidence in expressing your opinion. Location and Working Conditions While flexible working is available, this role requires a strong on-site presence to engage with stakeholders and build connections effectively. This role is based in Amsterdam at our Central Head Office. Your steps to your new career: Apply now! If you stand out from the crowd, our recruiter Tom, will contact you within 10 working days for an phonecall A first interview with the Hiring Manager and a Team Member A second in-person interview, including a case study In the event of a positive outcome, you will receive a proposal with the terms of employment Please note that an assessment will be part of the application process, and we are unable to support relocation or remote working for this position. Rituals Job Grade HO: 14 Rituals Job Family: Digital Department: Central Head Office Head Office Department: Digital/E-commerce

Responsibilities

The Digital Merchandiser will develop and execute a digital category strategy while optimizing digital performance through sales and engagement metrics. They will collaborate with cross-functional teams to enhance product presentation and improve the customer journey.