The Digital Merchandising - Manager will be the general manager of their assigned categories, aligned to category managers, for CVS.com. In this role they will be responsible for helping to develop the digital category strategy for site experience as well as online-only assortment and promotions. They will lead both the planning and execution of this strategy, including page planning, assortment onboarding, search and browse optimization, and content development, and will be responsible for the site metrics and financial performance of their assigned categories. They will be a strategic partner and strong collaborator with multiple cross functional teams including front store category management, digital product, marketing, supply chain, and others. Along with the item specialist on their team they will be the main person responsible for item onboarding for their respective BU, ensuring products are efficiently and effectively presented on site.
REQUIRED QUALIFICATIONS:
- 5+ years of prior relevant work experience
- Experience in onsite merchandising, digital product management, or related field, especially in a consumer-focused, multiple product category e-commerce sites
- Understanding of retail financial metrics
- Regular and reliable attendance during normal working hours, as established by the leader
- Any additional tasks as directed by supervisor or manager
- Travel- Ability, and willingness, to travel regularly, 10% of time, based on needs of the business
Skill In:
- Self-directed requiring little direction
- Leverages a continual improvement mindset to create simplicity and improve the colleague and customer experience
- Strong interpersonal skills as demonstrated by successful collaboration to achieve shared goals
- Strong time management skills, evidenced by experience being accountable to multiple deliverables on staggered deadlines
- Strong personal integrity and judgment, evidenced by a track record of managing highly sensitive or highly visible business matters
- Strong communication skills in both formal and informal writing and speech
- Demonstrating strong attention to detail and follow through with commitments
Ability to:
- Deliver high quality professional communications, presentations, responses and analyses on a wide range of requests by working quickly, independently and with minimal direction
- Communicate clearly to small and large groups internally and externally to lead complex projects to completion
- Collaborate cross functionally with leaders and colleagues’ enterprise wide to solution, implement, and drive results
- Plan and execute short- and long-term goals
PREFERRED QUALIFICATIONS:
- 8+ years’ experience in onsite merchandising, digital product management, or related field, especially in a consumer-focused, multiple product category e-commerce sites
- Experience using Adobe analytics or a similar site analytics platform
- Experience in Agile Framework for product development
- Experience working as a strong merchant, managing a P&L strongly preferred
- Demonstrated ability to understand not only business KPIs and initiatives, but also possess a deep understanding of the technical backend and be able to participate in project release and business requirement documentation
- 8+ years’ experience building high-performing teams
- 8+ years’ experience engaging and inspiring teams to achieve both short-term, and long-term goals
- 8+ years’ experience influencing without authority
- Strategic thinker complemented with ability to develop and communicate solid plan
- Passion for digital and how new offerings and capabilities can meaningfully drive engagement, empowerment, and the overall consumer experience in health care
- Advanced degree
EDUCATION:
Bachelor’s degree or equivalent experience