Digital Network and Communication Services Manager at Victoria University Minimal

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

01 Sep, 26

Salary

138314.0

Posted On

03 Jun, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Network Management, AI-Driven Automation, Generative AI, Software-Defined Networking, Strategic Leadership, Vendor Management, Cybersecurity Compliance, Digital Transformation, Project Delivery, Stakeholder Management, Network Monitoring, IT Service Management

Industry

Higher Education

Description

About VU: At VU, we aim to be one of the leading impact universities in the world. VU is an impact driven university committed to equity, excellence and opportunity. Based in Melbourne’s west and connected globally, we put students first through the VU Block Model®, dual sector pathways and strong industry partnerships. We are a values led, inclusive workplace where diverse talent is supported to make a real difference. About the Team: Join Victoria University’s dynamic Digital and Campus Services (DCS) team, where innovation meets impact. As part of a forward-thinking portfolio, the Network & Communications team is dedicated to delivering resilient, secure, and future-ready digital network services that empower the entire university community. This team thrives on collaboration, continuous improvement, and leveraging cutting-edge technologies to enhance the student and staff experience. You will lead a skilled group of professionals focused on the University wide Network Transformation that is currently underway and leading integrating advanced automation, AI, and Generative AI into network operations, driving intelligent network management and operational excellence. This is a unique opportunity to shape the digital future of a vibrant university environment while fostering a culture of innovation and high performance. About The Role: As the Manager, Digital Networks & Communications, you will spearhead the strategic evolution of VU’s digital network environment. Your leadership will ensure the delivery of secure, high-performance network services that support critical university functions. With the Implementation of a new enterprise network coming to completion at the end of 2026, you will champion the adoption of AI-driven automation and advanced technologies to optimize network operations and drive continuous service improvements. Collaborating closely with internal teams and external partners, you will manage vendor relationships, oversee project delivery, and contribute to the university’s broader digital strategy. This role offers a chance to make a significant impact in a fast-paced, technology-driven academic setting. Position Key Duties: * Lead and manage the Network & Communications team to deliver reliable, secure, and high-performing network services across the university. * Drive the integration of automation, AI, and Generative AI technologies to enhance network monitoring, issue detection, and intelligent management. * Develop and implement standards and best practices for the responsible and secure use of AI within network operations. * Foster a culture of innovation and continuous improvement, building digital capability within the team and broader organisation. * Ensure network services comply with cybersecurity policies, risk management frameworks, and regulatory requirements. * Build and maintain strong relationships with internal stakeholders and external vendors to align network services with university needs. * Oversee vendor performance and service delivery, ensuring alignment with procurement policies and strategic objectives. * Contribute to the development and execution of the university’s digital and technology strategy, focusing on scalability, efficiency, and service quality. Position Details: * Classification: HEP 9 * Salary: $132,942 - $138,314 - Plus 17% Super * Employment Type: Full Time – Ongoing * Hours per Week: 36.75/1 FTE * Location: Footscray Park Campus – 3 days on-site For a detailed overview of the role’s duties and responsibilities, please refer to the Position Description – Manager Digital Network & Communications [https://webresources.vu.edu.au/hr/employment/pdf/2026/461_17995.pdf] About You: * Proven leadership experience managing IT services and network platforms in a large, complex environment. * Strong technical expertise in network communications technologies, including software-defined networks and AI-driven network management. * Demonstrated ability to lead teams through digital transformation, fostering innovation and continuous improvement. * Excellent communication and interpersonal skills with a strong customer service focus. * Ability to manage multiple priorities, vendor relationships, and deliver high-quality projects within tight deadlines. The University is a Child Safe organisation. You will be required to hold a current Working with Children Check (WWCC) or be willing to obtain one prior to commencing employment. How to Apply To submit your application please click on the Apply button. Applications must be submitted as a single document comprising: * A cover letter * Your curriculum vitae/resume * Your responses addressing all selection criteria located in the position description * Evidence of applicable qualifications, licences and registration Applications will close Monday 22nd June at 5pm. This advert may close earlier should a suitable candidate be identified. Early applications are strongly encouraged. Visa sponsorship is not available for this position. This role requires for applicants to have full and permanent working rights in Australia. Why Join VU: VU provides competitive salaries, excellent superannuation, and a variety of benefits. The university fosters an environment where staff can excel, achieve their goals, and develop their careers. With a focus on diversity, inclusion, and family-friendly policies, VU supports both professional and personal well-being. For more information, please visit our Careers at VU Webpage Our Commitment: Victoria University is committed to fostering an inclusive, respectful, and socially responsible community. We honour our deep diversity by respecting First Nations perspectives and embedding sustainable approaches to Protecting Country, while championing progressive inclusivity for all—embracing Aboriginal and Torres Strait Islander peoples, people with disability, culturally and racially marginalised communities, LGBTQIA+ individuals, and people of all ages and socio economic backgrounds. As a WGEA Employer of Choice for Gender Equality, we strive to create a place where everyone feels they belong, and we ensure a positive, barrier free recruitment experience by providing adjustments and accessible formats upon request to inclusivecareers@vu.edu.au or (03) 9919 5999.

Responsibilities

Lead the Network & Communications team to deliver secure, high-performance digital network services and oversee the university-wide network transformation. Drive the integration of AI and automation into network operations to optimize management and operational excellence.