Digital Operations Associate at St. Joseph Communications

Toronto, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

19 Sep, 26

Salary

62000.0

Posted On

21 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Digital Operations, Post-Campaign Reporting, Email Marketing Execution, Data Analysis, Campaign Optimization, Audience Segmentation, Quality Assurance, Cross-functional Collaboration, Project Management, CASL Compliance, Ad Trafficking, AI-powered Strategy

Industry

Marketing Services

Description

About SJC SJC stands as Canada’s largest privately owned communications company, distinguished by its portfolio of leading media brands, including Toronto Life, Chatelaine, and Maclean’s. A dynamic and influential organization within the industry, SJC excels in the creation, publication, and production of best-in-class content through its comprehensive content and creative studios, advanced advertising technology, and state-of-the-art print facilities. We collaborate with clients across North America to deliver innovative marketing solutions that effectively inform, inspire, and empower audiences across all platforms. With significant reach and influence, SJC has proudly been recognized as one of Canada’s Best Managed Companies for 22 consecutive years, a testament to our commitment to excellence. To learn more about our organization, please visit www.stjoseph.com [http://www.stjoseph.com/] About the Role We’re seeking a highly detail-oriented and technically fluent Digital Operations Associate to help power performance-driven advertising across our media portfolio. This role blends digital execution, reporting and AI-enabled campaign strategy—ensuring every advertiser campaign activation plan is optimized, accurately deployed, and backed by actionable insights. Working cross-functionally with Sales, Ad Operations, and the Project Management Office, you’ll own post-campaign performance reporting, transforming data into clear, client-ready insights that demonstrate measurable impact. You’ll manage advertiser eblast deployments with precision, and support the Sales team by leveraging AI-powered RFP tools, campaign-building platforms, and intelligent agents to streamline proposal development and enhance media recommendations. The ideal candidate is an early-career digital marketing or operations professional who thrives in a fast-paced, tech-enabled environment—highly organized, platform-savvy, and excited about using AI and automation to modernize and scale digital operations. What You’ll Do in this Role: 1.POST CAMPAIGN REPORTING AND PLATFORM OWNERSHIP * Own the end-to-end build of post-campaign performance reports using Pressboard * Ensure all reporting integrations and data feeds are properly configured and functioning * Monitor report accuracy, formatting, and delivery timelines * Work with internal teams to troubleshoot reporting issues as they arise * Customize reports as needed based on client or sales requirements * Maintain best practices and documentation for Pressboard workflows 2. ADVERTISER EMAIL CAMPAIGN EXECUTION * Build and deploy advertiser eblast campaigns using Sailthru * Coordinate with the PMO via ClickUp to obtain creative assets and campaign details * QA all emails to ensure accuracy, rendering quality, and brand standards and ensure all deployments are compliant with CASL requirements * Schedule and launch email campaigns according to approved timelines * Support audience segmentation and custom list building 3.SALES AND CROSS-FUNCTIONAL SUPPORT * Collaborate with Ad Operations and Digital teams during high-volume periods to ensure campaigns are accurately built, trafficked, and optimized * Assist with trafficking or execution across platforms such as Google Ads, Meta, TikTok, YouTube, Reddit and LinkedIn when required * Help identify opportunities to improve workflow efficiency and reporting quality * Assist in supporting data clean room matches and audience activation initiatives in partnership with sales and ad operations * Coordinate internal processes tied to clean room data collaboration, ensuring timely execution and follow-up * Help translate data match insights into actionable sales narratives and activation opportunities * Contribute to go-to-market strategies for data-driven products and new monetization initiatives QUALIFICATIONS * 1 to 3 years of experience in digital operations roles preferred (e.g., Marketing Ops, Ad Ops, Sales Ops) * Hands-on experience with email marketing platforms such as Sailthru or similar * Familiarity with campaign reporting tools such as Pressboard or equivalent platforms is an asset * Working knowledge of Google Ad Manager and major paid social platforms is a plus * Strong attention to detail and quality control mindset * Highly organized with the ability to manage multiple deadlines * Comfortable working in project management tools such as ClickUp or similar * Understanding of CASL and email compliance best practices preferred * Strong communication and cross-functional collaboration skills Benefits at SJC: SJC is committed to the well-being and professional development of its employees. Our comprehensive benefits package includes: Health and Dental Benefits * Employee & Family Assistance Program (EFAP) and access to online health & wellness resources through Homewood Health. * Scholarship program available for employees’ children. * Exclusive employee subscription rates for SJC publications. * A complimentary 1-year Toronto Life Insider membership. * Discounted annual GoodLife membership. * Participation in the Perkopolis Perk Program, offering employee pricing at a wide range of retailers. * A Workplace Built for Everyone: SJC Values * Amaze our customers: We put our customers’ evolving needs at the heart of the business and inspire through our ideas, quality and service. * Be relentlessly curious: We take the initiative to learn, try new things and brainstorm the next big idea. * Respect every individual as equal: We value diversity as the means to creativity and cultivate a collaborative environment where everyone belongs. * Innovate and adapt with urgency: Forward-thinking and flexible, we react quickly and boldly to change. * Contribute to our community: We apply our resources and passions to make a difference – for people and our planet Accommodations at SJC SJC is proud to be an equal-opportunity employer, where everyone feels welcome and has the opportunity to thrive. We're committed to creating inclusive and barrier-free recruitment processes and work environments. If you're contacted for an interview and require any accommodations to ensure a fair and equitable experience, please let our Human Resources team know. We'll handle any information you share with complete confidentiality. Inclusion at SJC Equality and respect for all is one of our founding values and core beliefs at SJC. We are a diverse group with associates of all ages, orientations, races and talents. We celebrate this diversity and we draw strength from it. Inclusivity at SJC means fostering a culture that welcomes and respects each individual as equal – both inside our walls and within the larger community.

Responsibilities

The role focuses on managing post-campaign performance reporting and executing advertiser email campaigns using tools like Pressboard and Sailthru. Additionally, it provides cross-functional support to Sales and Ad Operations to optimize digital campaign deployment and data-driven activation.