Digital Operations Excellence Expert at Vodafone United States

Lisbon, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

26 Jan, 26

Salary

0.0

Posted On

28 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Excellence, Process Optimization, Digital Transformation, Automation, AI, ML, RPA, Data Analytics, BI Tools, Stakeholder Management, Change Leadership, Communication Skills, Continuous Improvement, Business Process Re-engineering, Performance Reporting

Industry

Telecommunications

Description

The Opportunity At Vantage Towers, we're on a mission to power Europe's sustainable digital transformation. As a leading tower company, we're ushering in an era of technology-driven advances to help connect people, businesses, and internet-enabled devices like never before. We combine the scale, stability and quality of our tower network with the agility, optimism and energy of a start-up. As a young TowerCo, we have already achieved strong results with a continued focus on accelerating growth and a special emphasis put on sustainability. As part of our team, you'll work in a dynamic and multicultural environment that embraces open communication, collaboration and teamwork. If you're ready to take responsibility and shape the future of telco infrastructure with us, then let's level up in your career and reach the top - together. Your contribution: Operational Excellence & Process Optimization You will identify inefficiencies and implement process improvements to enhance performance. you will develop and maintain a continuous improvement framework aligned with business goals. You will apply Lean, Six Sigma, and automation methodologies to drive efficiency. You will design and execute process re-engineering initiatives. You will define and maintain KPIs, dashboards, and operational reports. Digital Transformation & Automation You will drive the adoption of AI, ML, RPA, and digital tools to streamline operations. You will identify automation opportunities to reduce manual efforts and improve speed. You will collaborate with IT and business teams to deploy and integrate digital solutions. You will oversee chatbot, workflow, and intelligent process automation initiatives. Data-Driven Decision Making & Analytics You will design and implement data analytics strategies to support operations. You will use BI tools (Power BI, Qlik Sense, Apache Superset) to extract insights and drive improvements. You will ensure data governance, integrity, and visualization for real-time monitoring. You will promote a data-centric culture within operational teams. Stakeholder Collaboration & Change Management You will engage with internal and external stakeholders to align initiatives with business needs. You will support the adoption of new technologies and operational models. You lead training and capability-building programs to enhance digital skills. You will act as a bridge between business, IT, and operations teams. What makes you stand out: 7+ years of experience in operations excellence, digital transformation, or process improvement in telecom, IT, or infrastructure. Proven expertise in business process re-engineering, analytics, and digital transformation. Strong background in automation, AI/ML, and continuous improvement methodologies (Lean, Six Sigma, Agile). Experience with BI tools and performance reporting. Excellent stakeholder management, change leadership, and communication skills. You Must Have: Bachelor's or Master's degree in Telecommunications Engineering, Computer Engineering, or a related field. Fluency in English (C1 level according to CEFR). What we offer A diverse, multicultural setup based on our values - Accountability, Respect, Teamwork, and Trust - and the unique opportunity to shape the organisation An attractive salary package Meal Allowance: Delivered on Pluxee card - €10.20/day Pension Plan Full Health Insurance: For employees and co-payment for family members Life Insurance 7 extra vacation days: 4 flexible, plus 3 fixed — 1 on Carnival, 1 on Christmas, and half a day on Easter and New Year's. Parking Slot Interested? Send us your CV with your desired salary. Depending on the role, we generally invite you to two rounds of interviews before you receive your offer. Not the right match? We have plenty of other opportunities to choose from in this department here. LI-Hybrid

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Responsibilities

You will identify inefficiencies and implement process improvements to enhance performance while driving the adoption of AI, ML, and digital tools to streamline operations. Additionally, you will engage with stakeholders to align initiatives with business needs and support the adoption of new technologies.