Start Date
Immediate
Expiry Date
09 Oct, 25
Salary
0.0
Posted On
05 Sep, 25
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Data Analytics, Regulated Industry, Accessibility, Design Standards, Management Skills, Ux, Usability, Rich Media
Industry
Marketing/Advertising/Sales
Closing Date: Tuesday, 9th September 2025 (EOD)
Position Description: Position Description - Digital Optimisation and Personalisation Manager.pdf
We’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in
banking, better can be bigger, and together we’re making it happen.
IT STARTS HERE. WITH BENDIGO BANK… AND YOU.
Bendigo Bank exists to feed into the prosperity of our customers and community. We know that as a bank we will only be successful if we focus first on the success of our customers, our people, communities, partners, suppliers, and shareholders.
Our Brand, Marketing and Communications (BMC) division are a dynamic and collaborative group, responsible for shaping the brand and driving growth across Bendigo Bank. We are data-driven and customer-centric, constantly innovating to enhance customer experience and build strong brand loyalty. We thrive on creativity, collaboration, and a results-oriented approach.
Our Digital Communications team within the Digital Marketing Centre of Excellence are proactively driving innovation in our marketing channels, leveraging technology and data-driven insights to create digital experiences that connect with our customers. A close-knit team, passionate about delivering exceptional digital experiences and driving business results. We’re looking for someone who is equally passionate about data driven experimentation, personalisation, digital experiences and leadership.
We currently have a brand-new full-time position for a Digital Optimisation and Personalisation Manager to lead our Conversion Rate Optimisation (CRO) and UX teams. Leading a small team of subject matter experts, you’ll be comfortable navigating change and working in an agile environment. Your experience in large complex organisations, ideally in highly regulated environments, can be combined with your technical knowledge of how to personalise customer journeys and experiment – driving continuous improvement to the customer experience. An impactful leadership role where you will help shape the future of digital marketing.
This role can be based in Melbourne, Adelaide, Bendigo, or Sydney. We offer flexible work options that put our people first, and a hybrid model with a minimum requirement of 60% of your time per week in the office.
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