This 12-month fixed-term Digital Product Designer role at Mercer in Sydney or Melbourne involves leading hands-on UI and experience design work across digital platforms such as apps, member portals, adviser portals, and websites. The position requires creating wireframes, prototypes, and high-fidelity designs, contributing to design systems, and translating business needs into accessible solutions. Candidates must have demonstrated experience in UI and experience design, strong stakeholder management skills, and a solid understanding of design fundamentals, accessibility, and inclusive design. The role is hybrid, requiring at least three days per week in the office. Applicants must be eligible to work in Australia and complete a Criminal & Bankruptcy check. Experience in financial services or similar complex environments is advantageous.

Digital Product Designer (UI)

We are seeking a talented individual to join our team at Mercer. This role will be based in Sydney or Melbourne. This is a 12-month fixed-term contract and is a hybrid role that has a requirement of working at least three days a week in the office.

Working alongside an internal design team and a high number of stakeholders, you will help strengthen internal capability so the team can respond more quickly to design requests and deliver clear, consistent digital experiences.

We will count on you to:

• Lead hands-on experience design and UI work across Mercers digital platforms, including the app, member portal, adviser portal and public website
• Create wireframes, prototypes and high-fidelity designs that support the rebrand and the refresh of digital assets
• Contribute to the development and maintenance of design systems, component libraries and reusable patterns
• Translate business needs, stakeholder input and customer requirements into practical, accessible design solutions
• Collaborate closely with product, marketing, content and technology teams in a stakeholder-heavy environment
• Support user research, usability testing and journey mapping to improve the overall digital experience

What you need to have:

• Demonstrated experience in UI and experience design, with confidence working hands-on across design tools and digital assets
• Experience leading design work for complex digital products or enterprise environments
• A strong understanding of design fundamentals, accessibility and inclusive design principles
• Experience working with stakeholders, managing feedback and contributing to collaborative design processes

What makes you stand out:

• Confidence leading experience design across complex user journeys and digital products
• Experience working in enterprise environments with layered stakeholder groups and competing priorities
• A practical understanding of design tools, component libraries with the ability to contribute to website and digital asset refreshes
• Well-developed consultation, collaboration and stakeholder management skills, with a constructive approach to feedback
• Experience in financial services or similarly complex environments would be an advantage

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.