Digital Product Intern at CosmoProf Careers

Plano, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

12 May, 26

Salary

0.0

Posted On

11 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Digital Products, Technology, E-commerce, Product Management, UX, Analytical Skills, Communication, Collaboration, Research, Customer Insights, Competitive Analysis, Product Documentation, Agile Methodologies, Problem Solving, Critical Thinking, Detail-Oriented

Industry

Retail

Description

About Sally Beauty Holdings, Inc. At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing professional beauty supplies across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers looking for salon quality products at a value price. Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales consultants, sell professionally branded products intended for use and resale by salons to retail consumers. To apply you must meet these guidelines/requirements: This is a hybrid position requiring onsite work three days per week at the Support Center in Legacy West, Plano, TX. This position is not eligible for immigration sponsorship. Housing, relocation, and transportation assistance are not provided. Availability is required from June 1 through August 7, 2026, with a minimum commitment of 30 hours per week. About the role We’re looking for a curious, analytical, and motivated Digital Product Intern to support our product team in building and improving digital experiences. This internship is a hands-on opportunity to learn how digital products are planned, built, launched, and optimized in a real-world environment. You’ll work closely with Product Managers, Designers, Engineers, E-commerce, Digital Analytics, and Customer Marketing teams to help translate customer and business needs into product improvements. This role is ideal for someone interested in product management, digital strategy, UX, or technology. Responsibilities Support Product Managers with day-to-day product activities Help gather and document product requirements, user stories, and acceptance criteria Assist with research, competitive analysis, and customer insights Partner with Digital Analytics to understand product performance and customer behavior Collaborate with Customer Marketing on initiatives that impact acquisition, engagement, and retention Partner with the E-commerce team to support initiatives that improve the online shopping experience, conversion, and overall site performance Participate in sprint ceremonies (standups, planning, retrospectives, demos) Help track progress of initiatives and surface risks or dependencies Review and validate features during testing and UAT Analyze basic product metrics and help identify opportunities for improvement Create or update product documentation, presentations, and roadmaps Knowledge, skills & abilities requirements Currently pursuing a degree in Business, Technology, Design, Marketing, or a related field Strong interest in digital products, technology, or e-commerce Comfortable learning new tools and processes Organized, detail-oriented, and proactive Strong communication and collaboration skills Ability to ask good questions and think critically Competencies & attributes The approved competencies for SBH are listed below. Please include the proper descriptors for the level of position, e.g., Entry, Intermediate, Professional/Manager, Director, VP, GVP, or SLT. Passionate Learner – actively learns; asks questions to gain further understanding; open to feedback; applies leaning to role; considers learning important and completes when assigned Flexible & Agile Adapter – open to change, works well with little direction and finishes the task, keeps calm under pressure and doesn’t dwell on the past Talent Builder – shares knowledge with others, considers how to include others to problem solve and gain knowledge, looks for ways to acknowledge and motivate others Effective Communicator – can articulate well when sharing information, self-aware of impact and style when communicating to engage others, asks questions and listens Team Builder – works well with others, collaborates with a wide number of associates/teams, acts humbly when a part of a team and understands the importance of including others Customer Focused Partner – understands the customer and shares insights, values the customer and eager to make a positive impact, holds self to a good standard of customer service Strategic Thinker – brings new, strategic ideas to the team, actively supports strategic plans, provides additional ideas to drive improvements Big Picture Thinker – understands how the team operates, knows how decisions could impact other teams Results Driver – holds self to a good standard of work and delivery, manages own time and focuses on the right priorities, self-motivated, adapts easily, demonstrates grit Problem Solver & Decision Maker – uses the right information to make decisions and take action with others to solve problems, uses good judgement to make prompt yet balanced decisions Working conditions & physical requirements Location: Hybrid | Monday, Tuesday, Wednesday at the Sally Beauty Support Center, Legacy West (Plano, TX); Remote Thursday or Friday The typical working environment is in the support center office, and the work is sedentary. Typically, the associate may sit comfortably to do the job. However, some tasks and activities may be walking, standing, bending, carrying light items such as papers, files, books, and small parts, driving an automobile to a store location, etc. These activities are not frequent and do not require significant physical demands to perform the work. While involving everyday risks or discomforts, the work environment is designed with standard safety

Responsibilities

The Digital Product Intern will support Product Managers with day-to-day product activities and assist with gathering product requirements and customer insights. The role involves collaborating with various teams to improve digital experiences and product performance.