Digital Product Manager at AIA

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

18 Jun, 26

Salary

0.0

Posted On

20 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Strategy, Product Planning, Experience Design, Requirements Definition, Vendor Management, Stakeholder Management, Customer Advocacy, Backlog Maintenance, Acceptance Criteria Definition, Release Management, User Stories Development, Digital Product Knowledge, B2B Collaboration, Process Digitization, Product Lifecycle Management, Analytics Tools

Industry

Insurance

Description

BE THE DIFFERENCE At AIA we don’t simply believe in being ‘the best’. We believe in better – because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on. The Opportunity: AIA are currently hiring a Digital Product Manager to act as a product and thought leader to continually challenge and digitally deliver incremental enhancements and market leading digital continuous improvements, for the end-to-end AIA Group Client and Member facing DX assets. Within this role you will act as a critical contributor to Deliver on AIAs purpose, Future Fit vision and strategy by partnering with Technology and Business teams to establish continuous improvement of AIAs Group Client and Member facing assets. This opportunity is for Melbourne or Sydney. To do this successfully you will have: Develop and maintain the overall roadmap, including ongoing product strategy, product planning, experience design and requirements for new features, functionality and integrations. Understand the business, product, digital, customer and technology landscape to inform decision making. Work with third party vendors on delivery and integration outcomes. Work with technology teams, partners and vendors to define requirements and milestones to ensure on-time, in-scope and within budget delivery. Champion for the customer by collaborating with the UX team to understand customer problems and design solutions. Partner with product owners, Head of Digital and stakeholders to form an agreed product roadmap and maintain backlog. Assist in requirement gathering – supports the Business Analyst in defining acceptance criteria. Coordinate and manage business related release activities – ensures relevant release artefacts are prepared. Engages Change Manager if necessary and assists to prepare materials such as training guides and frequently asked questions. May need to perform duties of a Digital Product Owner e.g. develop user stories with the UX team or greater role in delivery of product roadmap. Proactively drive the culture and stakeholder engagement and management. Successful applications will demonstrate: Strong digital product knowledge with proven experience in development and management of successful digital and online solutions Experience in B2B collaborations working with multiple external clients Tertiary qualification or equivalent in a Business, Marketing or related discipline Have demonstrated experience in digitisation of business processes Experience in product development and product lifecycle management Solid understanding of analytics tools to generate insights Experience operating with a high degree of collaboration, proactivity, innovation and the ability interact directly across all levels Solid background in digital products including Adobe Experience Manager, Adobe Analytics, Google Analytics Why choose AIA: At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people. Access our training and development to build on your current skills Career development through internal mobility opportunities Work for a business helping millions of Australians and make a difference to someone’s life everyday Access additional leave days a year to recharge and refresh yourself Enjoy wonderful Health and Wellbeing initiatives that support you Work with supportive and inclusive managers Flexible working arrangement At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives. We are proud that this difference has been recognised in the 2024 ANZIIF awards by being named Life Insurance Company of the Year. AIA is different. Are you? If you want to be part of an organisation that helps people live better every single day, apply via the link. At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. As the largest listed company on the Hong Kong Stock Exchange, we’ve been proudly making a difference for people and communities across Asia for over a century. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way. Inspiring and supporting you to thrive - not just at work, but in life. Believe in better with AIA. View our AIA LinkedIn page Bring your difference to AIA

Responsibilities

The Digital Product Manager will act as a product and thought leader to continually challenge and digitally deliver incremental enhancements and market-leading continuous improvements for AIA Group Client and Member facing digital assets. This involves partnering with Technology and Business teams to establish continuous improvement of these assets in alignment with AIA's purpose and strategy.