ABOUT US:

The Shift Network empowers a global network of more than 2.5 million people to live their full potential through education, media, and trainings featuring leading wisdom keepers and visionaries.

QUALIFICATIONS AND CHARACTERISTICS DESIRED:

• 5+ years of experience in product management, with a strong focus on eCommerce, eLearning and website optimization
• Proven experience selecting and implementing an eCommerce platform (Big Commerce experience is preferred)
• Strong understanding of user experience (UX), website architecture, and conversion rate optimization
• Ability to communicate effectively with both technical and non-technical stakeholders
• Experience leading website redesigns, including working with developers and designers to enhance usability and performance
• Knowledge of digital marketing funnels and customer journey optimization
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions
• Familiarity with Agile methodologies and the ability to work effectively in an iterative development environment
• Experience using Slack, Zoom, Asana and preference for using Confluence and Airtable
• Passion for transformational learning and familiarity with The Shift Network’s programs and offerings
• Self-motivated, highly organized, and comfortable working remotely with a small, dedicated team

• Lead the selection and implementation of an eCommerce system, ensuring alignment with business needs and technical capabilities
• Define and execute the roadmap for website upgrades, customer experience improvements, and marketing funnel optimizations
• Work closely with cross-functional teams, including marketing, finance, customer experience, development and design to ensure seamless execution of product initiatives
• Facilitate communication between business owners and the development team to align priorities and expectations
• Own the product lifecycle from requirements gathering, solution design, and user story writing to development, testing, and post-launch analysis
• Conduct competitive research and customer analysis to identify opportunities for differentiation and business growth
• Monitor and analyze key performance metrics to continuously improve the digital experience and drive business results
• Provide mentorship to a junior Project Manager, helping them develop their skills and ensuring smooth project execution
• Champion a customer-first mindset, ensuring that our digital products serve both business objectives and user needs effectively
• Other duties, as assigned