Digital Product Owner at easyJet

, , -

Full Time

Start Date

Immediate

Expiry Date

11 Apr, 26

Salary

0.0

Posted On

11 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Digital Product Ownership, eCommerce, Data Analysis, Agile Methodologies, SEO, Stakeholder Management, Communication, Personalization, AI Exploration, Project Management, Customer Experience, Testing Ideas, Google Analytics, ContentSquare, Complex Problem Solving, Prioritization

Industry

Airlines and Aviation

Description

‘Book’ is the product that powers our main sales journey. It’s the path customers take from browsing to booking their holiday, and brings together inspiration, information, and seamless design to make booking a holiday feel effortless. We’re looking for a Product Owner to take the lead on ‘Book’ and guide the next stage of it’s evolution. You’ll shape how customers experience every step, from hotel details and extras to guest information. ‘Book’ exists to convert interest into confidence, and confidence into bookings. Its purpose is to make it easy for customers to choose, personalise, and complete their holiday, while driving revenue and margin for the business. As our Product Owner, you’ll be responsible for refining that experience. You’ll use data and insight to identify what customers need most, and turn those needs into clear priorities and improvements. You’ll work with engineers, designers, analysts, and delivery managers to bring ideas to life and keep the experience performing at its best, and with other teams such as Marketing to re-engage customers who drop out of the journey, and Content to ensure every hotel is presented clearly and compellingly. At the heart of ‘Book’ is personalisation, so you’ll develop flexible experiences that adapt to different audiences and explore how AI can make them even smarter. You’ll define the vision, shape the roadmap, and track the metrics that matter most. You’ll connect with teams across easyJet holidays and the airline to make sure ‘Book’ delivers a consistent, market leading experience from start to finish. ‘Book’ is fast moving, data driven, and customer obsessed, and this role puts you right at the centre of it. We are also recruiting for another Digital Product Owner to cover maternity leave on a Fixed Term Contract basis. Please click here for more information, and you are welcome to apply for both roles. What you’ll bring to the team: We’re looking for an experienced Digital Product Owner who knows how to deliver digital products that customers love, is comfortable in an eCommerce environment, and understands how to balance customer needs with commercial goals. You’ll be confident experimenting and testing ideas, using data to make decisions, and you’ll have used tools such as Google Analytics and ContentSquare. You will need to have experience of working in agile teams, keeping projects moving and people motivated. You know how to turn complex ideas into clear priorities and can manage multiple workstreams without losing focus. You understand the importance of SEO and take an active interest in how GEO performance shapes visibility and conversion. You’ll have a strong grasp of numbers and can measure the success of your work against outcomes. Finally you’ll be great at building strong relationships with stakeholders, communicating clearly, and staying calm when things change. What’s in it for you: In addition to your competitive base salary, we offer an all-inclusive benefits package which includes our company-wide bonus scheme, 7%25 pension contribution, and private medical insurance. We offer a variety of share options and life assurance, and we have an impressive range of flexible benefits that you can tailor to your needs. You'll have access to heavily discounted flights for yourself and your loved ones, as well as free easyJet Plus membership, annual holiday vouchers, and a generous annual leave entitlement. At easyJet holidays, we create unforgettable experiences for our customers, we strive to do the same for our people. As such we're committed to supporting our team with development opportunities and a welcoming atmosphere. The role is full-time and based at our easyJet holidays HQ near Luton Airport. We operate a hybrid working model of 3 days per week in the office. How to apply: Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward - so please apply promptly to avoid disappointment. At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at ma.recruitment@easyjet.com. We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation About easyJet holidays: Ready to make your next move? How about make your mark? Join a team with unstoppable drive and passion at easyJet holidays. In 2019 we launched our easyJet holidays business, with a mission to provide brilliant holidays at unbeatable prices. We want to lead the industry by making sustainable travel affordable and accessible to everyone – and to do this we’re building remarkable teams with modern ways of working. By joining us you’ll be part of the UK’s fastest growing tour operator and a company named as one of the Best Workplaces in Travel. You’ll be given autonomy to do your job, a platform to share your ideas, and you’ll get to work with the very best people in the industry – all to create experiences that customers will remember forever. Make a difference with your next role. Make it easyJet holidays. #LI-MR1 #ejholidays #LI-HYBRID

Responsibilities

The Product Owner will lead the evolution of the 'Book' product, refining customer experiences and driving revenue. They will collaborate with various teams to implement improvements based on customer insights and data.