Digital Product Owner at JD Sports Australia & New Zealand
South Australia, New South Wales, Australia -
Full Time


Start Date

Immediate

Expiry Date

19 Jan, 27

Salary

70000.0

Posted On

21 Oct, 26

Experience

9 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Information Technology & Services

Description

At JD, we're constantly looking for ways to create better digital experiences for our customers. As we continue to invest in digital growth, we're looking for a Digital Product Owner to help bring our product vision to life across our App, Website and In-Store Kiosk experience in five APAC markets.

Supporting our APAC Product Manager, you'll play a hands-on role in delivering seamless customer experiences, partnering with stakeholders, developers and global teams to turn ideas into measurable impact. This is an opportunity to join a growing Product function and influence how thousands of customers interact with JD every day.

From writing requirements and prioritising the backlog to partnering with engineering and business stakeholders, you'll help ensure we're delivering experiences that make a real impact for both our customers and our business.

What You’ll Be Doing

  • Help deliver the APAC roadmap and strategic initiatives across app, website and in-store kiosk
  • Translate customer needs, business requirements and opportunities into well-defined user stories, acceptance criteria and functional requirements
  • Own and manage the product backlog, balancing competing priorities and ensuring teams are focused on delivering maximum value
  • Work closely with internal developers, external technology partners and global stakeholders to deliver high-quality solutions
  • Assess requirements, identify system dependencies and help determine what is technically feasible and commercially viable
  • Collaborate with UX, Ecommerce, Retail, Marketing and Operations teams to improve customer experiences across digital channels
  • Run agile ceremonies with engineering, including sprint planning and backlog refinement
  • Support testing and own release readiness, making sure work meets acceptance criteria before it goes live
  • Measure the impact of what we deliver and use customer feedback and analytics to identify opportunities for continuous improvement
  • Act as a key link between business stakeholders and technical teams, ensuring solutions meet customer, technical and business needs

WHO YOU ARE

You're naturally curious and know how to take a problem, ask the right questions, work through competing priorities, and partner with stakeholders to deliver practical solutions. You're comfortable working with both business and technical teams and can confidently switch between discussing customer experiences, commercial outcomes and technical requirements.

What You’ll Bring

  • Previous experience as a Product Owner, Product Manager, Technical Business Analyst or similar digital product role
  • Experience working closely with development teams in Agile delivery environments
  • Strong stakeholder management and communication skills, with the ability to influence and build relationships across the business
  • Confidence writing user stories, requirements and acceptance criteria
  • Ability to unpick integrations and system dependencies with engineers, and translate them into clear requirements and trade-offs for the business
  • A customer-first mindset with a passion for improving digital experiences
  • Strong problem-solving skills and the ability to make informed decisions using data and insights
  • The ability to manage multiple priorities and adapt in a fast-paced environment
  • Experience working with product delivery tools such as Jira and Confluence

Bonus

Responsibilities
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