DIGITAL PRODUCT OWNER, POLICY ADMIN AND INTEGRATIONS

Hartford, CT I Stamford, CT I New York, NY I Boston, MA I USA
As the world changes and markets become more competitive, our clients’ needs become more complex. More than ever, we are competing for time, for opportunities, for relevance. Differentiation at all levels, including how we think about and engage with our clients, is so important. Our ambition is to unlock a more sustainable and prosperous tomorrow by helping businesses navigate the world’s risks. In the Americas, we will live up to that ambition by delivering value far beyond the insurance policies we provide. We are confronting our clients’ risk management challenges by finding solutions that further their strategic goals and help them build more sustainable, thriving businesses.
In this newly established role, you will be a part of the Americas Growth Office team and drive the Integration of Guidewire Policy Center with key capabilities like CRM, Billing, Data Lake, Data Intake solutions. You will be instrumental in defining the roadmap, prioritizing features, and ensure successful product releases that meet the needs of the stakeholders

SHARE YOUR TALENT

We’re looking for someone who has these abilities and skills:

• Proven success in defining and delivering insurance or policy administration products and integrations to internal teams
• Deep understanding of the commercial P&C industry including submission and policy lifecycle, functional roles and workflow
• Ability to quickly make data-driven decisions and prioritize based on business value
• Excellent business acumen, commercial awareness and ability to ‘connect the dots’
• Ability to communicate well with leadership team, peers, teams across the globe, manage stakeholders effectively and navigate a matrixed global organization
• Bring in a collaborative spirit, can-do attitude and a Customer First mindset
• Requires a combination of solid hands-on execution and strategic thinking
• Experience developing, communicating, managing, and implementing plans related to product(s) owned
• Expected to recommend innovation and improvement to policies, procedures, deploying resources and in performing core activities
• Bachelor’s or master’s degree in a relevant discipline
• Moderate to Extensive experience in a Product, Digital, or related role (Transformation, Operations, Technology) supporting multiple specialty areas of Digital, Data and Analytics
• Applies in-depth knowledge of business and specialized areas to creatively and strategically solve business problems and understand integration challenges and long-term impact
• Excellent presentation, communication (oral & written), and relationship building skills, across all levels of management and customer interaction
• Passion for digital, data and AI and experience working within a digital and data driven organization

• Own the successful delivery of the integration roadmap of Guidewire Policy Center, collaborating with business leaders and stakeholders to understand strategic and tactical needs and translate them into product requirements
• Leverage Guidewire accelerators to integrate with Marketplace services in a well-designed, user friendly and functional way. Deliver additional Guidewire modules based on business needs.
• Contribute to defining and communicating the product vision, strategy, and goals
• Create and maintain a clear and visible product backlog, ensuring well-defined and estimated user stories based on business value and technical dependencies aligned with the product roadmap
• Create process flow documentation and business requirements
• Work closely with the broader product implementation and development team, participating in team ceremonies, providing clarification on user stories, and ensuring alignment with the product vision
• Ensure that the solution launched is well adopted and used by the business and track ongoing usage of the platform; monitor product performance and user feedback to guide future product iterations
• Drive digital capability building and ensuring appropriate reuse of digital assets across the business and potentially with the wider Group
• Partner with key areas within Global Technology, Transformation & Change Delivery, Group and other teams to build, and support key integrations to the policy administration platform
• Provide regular updates on product progress to stakeholders
• As required, once launched, provide day to day escalation and support to end users
• Foster a customer-first attitude, prioritizing service for our business stakeholders above all els