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Digital Product Specialist at Eva Pharma
Giza, Giza, Egypt -
Full Time

Start Date

Immediate

Expiry Date

25 Jul, 26

Salary

0.0

Posted On

26 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Data validation, Customer communication, Data accuracy, Reporting, Platform engagement, AI tools, Workflow optimization, Analytical skills, Attention to detail, Problem solving, Digital literacy, Cross-functional collaboration

Industry

Pharmaceutical Manufacturing

Description
Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for health and well-being as a fundamental human right. Recognized and certified as a best place to work, we foster a supportive and innovative environment for our team members. Job Summary We are seeking a proactive and skilled Digital Product Specialist to join our innovative digital team. You will play a key role in optimizing digital product offerings and enhancing the customer experience through data-driven strategies and cross-functional collaboration. Key Responsibilities: Verify and validate healthcare professionals (HCPs) to ensure platform credibility. Maintain high accuracy and quality of user data through regular checks and updates. Communicate with users, including doctors, to confirm and complete required information. Manage user inquiries across Medsulto and digital channels in a timely manner. Resolve user issues efficiently while maintaining a professional and supportive approach. Track platform usage, growth, and engagement metrics and generate reports. Utilize digital and AI tools to enhance workflows, support engagement activities, and improve overall efficiency. 0–1 year of experience; fresh graduates are welcome to apply. Strong communication skills in both Arabic and English Basic analytical skills with the ability to interpret and report data High attention to detail with a focus on data accuracy Digitally savvy with familiarity in online tools (AI knowledge is a plus) Strong sense of ownership, responsibility, and accountability Eagerness to learn, grow, and adapt in a fast-paced environment
Responsibilities
The Digital Product Specialist will validate healthcare professional data and manage user inquiries across digital platforms. They are also responsible for tracking platform engagement metrics and utilizing AI tools to optimize workflows.