Digital Product Training Specialist at Eaton USA

Tampa, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

0.0

Posted On

14 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Software Training, Facilitation, Instructional Design, Adult Learning Principles, Project Management, Customer Service Orientation, Collaborative Working Style, Strategic Thinking, E-Learning Development, Training Material Development, Data Center Knowledge, Software Sales, Product Management, Training Program Management, Learning Solutions Design, Evaluation and Feedback, Cost Saving Opportunities

Industry

electrical;Appliances;and Electronics Manufacturing

Description

The Digital Product Training Specialist designs, develops, markets, delivers and manages learning solutions including instructor-led and virtual instructor-led sessions using a systematic approach of analysis, design, development, implementation, and evaluation for technical and commercial content related to the digital software suite. Work closely with the Digital Office Offer Management Team (Segment Leaders, Offer Managers, Product Owners), Global Learning and Development Program Manager and IT Learning Management to identify strategic initiatives that will enhance the learning program. Align with global digital learning strategy while modifying approach as needed in the region and / or country based on different go-to-market approaches. Provide consultative services to the Design and Development team in identifying and implementing alternative and e-Learning materials that complement the curriculum of instructor-led, virtual instructor-led, and web courses. Responsible for in-person and virtual class administration and preparation, including but not limited to developing a training plan, scheduling, set-up, enrollment, travel, demo equipment, activity materials, courseware, assessments, evaluation, and follow-up. Create, maintain, and update training materials including instructor-led, virtual instructor led, train-the-trainer PowerPoint presentations, training exercises and other segment focused learning materials. Provide regular feedback to key stakeholders, achieve program metric goals, track program data, compile reports and actively seek cost saving and productivity improvement opportunities. Offer interactive courses that meet learning objectives to sell and support Distributed IT, DCIM and EPMS solutions in the digital software market segment. Ability to thrive in a team environment which includes sharing best practices with other training specialist, etc. -Bachelor's Degree from an accredited institution -Minimum five years (5) of technical software training experience -Minimum three years (3) experience in facilitation, instructional design, and adult learning principles -Technical knowledge and project experience with intelligent and / or software products and an ability to quickly learn new products applicable to the Data Center and Industrial market segments to lead and facilitate the training program of Tier 1, 2, 3 and 4 instructor-led, web, virtual and alternative learning opportunities for technical and commercial groups. -Has knowledge of channel partners, specifiers, and customers, as well as a familiarity with the basic form, fit, and function of related products within the market segment. -Familiar with, or ability to rapidly learn product technical aspects and an ability to transfer those skills to North American Sales, sales representatives, and key channel partners. -Minimum of three years in software sales or in intelligent product management. -Proven ability to prioritize and handle multiple projects simultaneously. -Must demonstrate a strong collaborative working style, working at multiple levels of an organization. -Ability to think and act strategically to address organizational training and development needs. -Exceptional customer service orientation. -Knowledge and experience with adult learning practices. -Ability and willingness to travel up to 25% The application window for this position is anticipated to close on January 15, 2026. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

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Responsibilities

The Digital Product Training Specialist is responsible for designing, developing, and delivering learning solutions for technical and commercial content related to a digital software suite. This includes managing both in-person and virtual training sessions while aligning with global learning strategies.