THEN IT’S YOU WE ARE LOOKING FOR!

At Specsavers, we’re dedicated to making eye and hearing care accessible to all. As pioneers and a global leader in innovative technologies, we help people optimise their vision and hearing.
We foster your expertise, welcome you into a supportive family, and propel your growth. Grounded in our collaboration, curiosity, courage, and compassion values, we strive to challenge the status quo and invite you to team up with us.
In our Digital & e-Commerce department we’re looking for a Digital Project Manager to support various projects in this 12-months cover ensuring that our customers experience nothing but a smooth digital journey on all Specsavers/Louis Nielsen’s touchpoints.

YOUR QUALIFICATIONS

The perfect candidate for this role is, first and foremost, someone with great teamwork- and stakeholder management skills since the job you’ll do depends on multiple stakeholders within and outside our matrix organisation.
As soon as you get the hang of our matrix-structured organisation, you’ll quickly recognise the positive effect that solid teamwork between all departments leaves on our digital projects also.
Next to that, we need someone capable of working with tight deadlines, can respond quickly to change and has an excellent eye for keeping track of project developments.

Finally, we’re looking for someone with the following qualifications:

• You hold a master’s degree from either University or Business School.
• You have 2-3 years of experience working with digital marketing and project management.
• You speak English fluently, both in written and oral form.
• You are result-oriented and always strive for improvement.
• You love to work analytically with data, and you are used to working with KPI’s.
• You thrive in a fast-paced environment with multiple projects and multiple stakeholders.
• You have a genuine passion and excellent understanding of digital marketing and eCommerce tools and platforms, and you know how to utilise them in different customer journey scenarios.
• Having worked in an international matrix organisation is an advantage, but not a requirement.

You will join our Digital and eCommerce team consisting of 9 dedicated employees. Together, they advise the countries in our Northern European region (Denmark, Norway, Sweden, Finland, and the Netherlands) on how to build the entire digital journey; starting from customers engaging with our digital ads, all the way through to an online booking of a sight test or purchase on one of our websites.
Our team ensures that all digital journeys across the business continue to provide growth and delivers according to a set of KPI’s. To do this, our team is working closely with our cross-functional regional teams, including Web Development, Marketing, our internal creative team, CRM, Finance, PR, Product, and Retail. As part of the team, you will support digital rollouts in our countries and make sure all the conceptual and creative phases are fulfilled, delivered, and run smoothly according to set KPIs.

More specifically, you will:

• Be responsible for the maintenance of a Northern European backlog to track digital and eCommerce development activities in our countries
• Support the planning of digital rollouts in close collaboration with global and regional stakeholders and with our fellow internal teams in the countries
• Pay close attention to our customer journeys and digital touchpoints, and make sure they all live up to our overall KPI’s, as well as customer needs and general business practice
• Continuously support our markets in digital matters, providing relevant guidelines and toolboxes when needed.
• Manage your own digital projects that contribute to a continues development of the onsite customer journey and delivers on business goals and KPI’s

In the role you’ll report directly to Senior Digital Project Lead NE, Sarah Jensen. Occasional travel is to be expected in the role