Company Description
Navitas is a leading global education provider that has helped generations of learners transform their lives through education. Working in our Careers & Industry (C&I) Division you’ll be part of a team supporting Navitas’ portfolio of colleges, campuses, and offices. Employing 5,000 staff, we create life-changing opportunities for students to learn by delivering an extensive range of educational services to over 60,000 aspirational students across our global network each year.
So working in our C&I Division means you’ll become part of a dedicated community that extends beyond the classroom, encompassing a wide range of professions.
Our global footprint offers you the chance to connect with people from around the world.
We’d like to hear from you!
Job Description

SUMMARY

The Digital Project Manager is responsible for leading digital initiatives in a higher education setting to improve student experience, support academic delivery, enhance operational efficiency, and ensure compliance with regulatory frameworks. The role demands strong collaboration across academic, technical, and administrative teams, with a focus on managing complex education technology systems through a systems-thinking approach.

REQUIRED SKILLS AND EXPERIENCE:

• Proven experience managing digital projects in a complex higher education or similar regulated environment.
• Comprehensive knowledge of educational technologies including LMS, SMS, CRM systems, and data analytics.
• Proficiency with project management methodologies (Agile, traditional) and tools (Jira, Microsoft Project, Smart Sheets).
• Advanced problem-solving, critical thinking, analytical skills, and ability to navigate complex organisational environments.
• Demonstrated capability to apply systems thinking, questioning, and analysis to develop holistic, fit-for-purpose solutions.
• Exceptional communication, stakeholder engagement, and facilitation skills.

DESIRABLE QUALIFICATIONS:

• Tertiary qualification in IT, Project Management, Educational Technology, or related discipline.
• Professional certification (PMP, PRINCE2, Agile, or equivalent).
• In-depth understanding of the student lifecycle (admissions, enrolment, assessment, graduation).
• Familiarity with digital accessibility standards and inclusive digital design principles.
  Additional Information

• End-to-End Project Delivery – Lead all stages of the digital project lifecycle, from scope definition to closure, ensuring delivery on time, within budget, and in compliance with higher education standards.
• Complex System Management – Oversee projects involving LMS (Canvas, Moodle), SMS, CRM platforms (Salesforce, Dynamics), student portals, and academic technologies, ensuring effective integration and optimisation.
• Stakeholder Engagement – Collaborate with academic leaders, administrative staff, IT teams, and students; run workshops, training, and user testing; and communicate technical concepts in accessible language.
• Governance & Compliance – Maintain thorough project documentation, report to governance bodies, and uphold regulatory requirements (TEQSA, CRICOS, ESOS) and data privacy standards.
• Change Management – Design and implement change management strategies to drive adoption, digital literacy, and cultural shifts, with tailored communication and training.
• Continuous Improvement – Apply evaluation methods to identify improvements, champion agile approaches, and simplify technology solutions for sustainable outcomes.
• Risk Management – Identify, mitigate, and monitor project risks while keeping stakeholders informed and aligned with project objectives.
  Qualifications