Digital Quality Management Consultant at Greenfix Property Care

, , Saudi Arabia -

Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

0.0

Posted On

21 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Quality Management, ITIL, COBIT, ISO Standards, Process Improvement, Lean, Six Sigma, Kaizen, Analytical Skills, Communication Skills, Stakeholder Management, Compliance Frameworks, Service Management, Vendor Evaluation, Quality Audits, Continuous Improvement

Industry

Household Services

Description

Tech for People Unlocks the Future At Devoteam, we believe that technology, combined with strong human values, can actively drive change for the better. Discover how Tech for People is shaping the future, creating a positive impact on individuals and the world around us. Company Description Tech for People Unlocks the Future At Devoteam, we believe that technology, combined with strong human values, can actively drive change for the better. Discover how Tech for People is shaping the future, creating a positive impact on individuals and the world around us. With over 25 years of passion for technology and a presence in 18+ countries across EMEA and beyond, we are committed to leveraging innovation, expertise, and human-centric values to make a difference. Devoteam Culture & Values: True innovation is born from a powerful culture, fused with meaningful values. Culture: Fair and courageous Everyone is treated fairly - this fuels bravery. At Devoteam, we always make fair decisions. We listen and are willing to be challenged, taking courageous decisions as a result. We help our employees to progress at every step and congratulate those who deserve it. Ambition and results Ambition is nurtured at every step - this drives results. We are ambitious entrepreneurs with a taste for performance, growth and celebrating success. Commitments are always kept as we seek to achieve profitable growth to create value and employment. We aim to bring as much value as possible to our clients, at every touchpoint. Learning and innovating Curiosity and learning are at our core - this stimulates innovation. At Devoteam, we are curious. We learn and embrace innovation constantly to meet challenges and build partnerships of excellence. Caring and sharing A caring attitude is infused into our culture - this encourages sharing. We believe in the power of teams, we promote support and collaboration. At Devoteam, we care about our teams and want to work in a positive, productive environment. We support the development of talent and careers, Values: 1. Respect 2. Frankness 3. Passion Knowing that success is the result of collaboration. Alone, we go faster, but together, we go further. To know more about us, please visit: Job Description Summary Introduction: The Digital Quality Management Consultant is responsible for defining, implementing, and maintaining quality management frameworks across digital and IT services. The role ensures compliance with international standards (ISO, ITIL, COBIT), enhances service performance, and drives continuous improvement initiatives to support the organization's digital excellence and operational integrity. Key Responsibilities: Define and implement IT quality management frameworks aligned with ITIL, COBIT, and ISO standards. Develop and maintain digital quality strategies, policies, and KPIs. Ensure compliance with ISO 9001 (Quality Management), ISO/IEC 27001 (Information Security), and ISO/IEC 20000 (IT Service Management). Oversee conformance to internal controls and external audit requirements. Evaluate ITIL processes (e.g., change, incident, problem management) from a quality assurance perspective. Monitor and enforce adherence to digital project lifecycle quality checkpoints. Track and report quality metrics for IT services, applications, and vendor performance. Analyze performance data to identify trends, risks, and areas for improvement. Lead and support IT process improvement initiatives using methodologies like Lean, Six Sigma, and Kaizen. Facilitate root cause analyses and develop corrective and preventive action plans. Conduct quality awareness sessions and training programs for IT staff. Promote a culture of quality, accountability, and continuous improvement across IT functions. Ensure vendors and project teams adhere to defined quality standards and practices. Review IT deliverables and SLAs to ensure alignment with quality expectations. Qualifications Bachelor's degree in Computer Science, Information Systems, or a related field (Master's preferred). Professional certifications in quality management and IT standards (e.g., ISO 9001, ITIL, COBIT, Six Sigma, CMMI). 8+ years of experience in IT quality management or similar roles. Strong knowledge of IT governance, compliance frameworks, and service management practices. Demonstrated experience in leading quality audits, process improvements, and vendor evaluations. Excellent analytical, communication, and stakeholder management skills. Additional Information Business Unit: Strategy & Transformation Level: Mid - Senior Level Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Consulting Industries Business Consulting and Services Referrals increase your chances of interviewing at Devoteam by 2x Get notified about new Quality Management Consultant jobs in Saudi Arabia. Associate Director - Infrastructure - Large Festival Grounds (ENT652) Product Owner - Telecom Industry - 10-Month Engagement Managing Consultant - Data Security Architect Al Sinaiyah, Al Jawf, Saudi Arabia 1 month ago We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Responsibilities

The Digital Quality Management Consultant is responsible for defining, implementing, and maintaining quality management frameworks across digital and IT services. This role ensures compliance with international standards and drives continuous improvement initiatives to support the organization's digital excellence.