Digital Retail Engineering & Operations Graduate Program 2027 at IAG AUS

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

18 Oct, 26

Salary

0.0

Posted On

20 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Digital Payments, Customer Authentication, API Development, Cloud Platforms, Automation, Full-stack Development, System Monitoring, Troubleshooting, AI Implementation, Problem Solving, Collaboration, Technical Engineering

Industry

Insurance

Description

Start your career with the IAG Graduate Program and build a future that’s ready for anything. IAG is the largest general insurance group in Australia and New Zealand. In Australia you may know one of our many leading brands including NRMA Insurance, CGU, WFI and ROLLiN’; all a part of our many insurance brands that turn the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders. Our Digital Retail Engineering & Operations Graduate Program is open to candidates based in Naarm (Melbourne) or Gadigal Country (Sydney) commencing on 9 February 2027. Working within our Digital Engineering & Operations team, you'll help deliver the digital payments, customer authentication services and technology platforms that support millions of customer interactions every year. This is an 18-month full-time program that offers multiple rotations and exposure within your chosen field. From day-one, you will be a permanent full-time employee and will have a permanent role upon completion. This means you’ll have all the benefits and flexibility we offer at IAG including flexible and hybrid working, a raft of career development resources (including a buddy system and access to the IAG Academy and LinkedIn Learning), up to 50% off your personal insurance, and partner discounts on flights, tech and more. What You'll Do • Contribute to the development and enhancement of digital payment, customer authentication and customer-facing technology platforms • Work across development, engineering and operations teams to build your technical capability and broaden your understanding of the technology lifecycle • Develop, test and maintain systems using modern technologies, including APIs, cloud platforms, automation and full-stack development tools • Monitor, troubleshoot and improve platform performance to help maintain secure, reliable and efficient systems • Investigate customer and technology issues, identify root causes and support the implementation of effective solutions • Collaborate with engineers, product teams and stakeholders to deliver technology solutions that support customer and business needs • Utilise AI to accelerate engineering and operational outcomes What You'll Bring • A university degree or higher (graduated in 2024-2025) or be in your penultimate year of university with graduation expected by the end of 2026 – in Technology, Computer Science, Software Engineering, Information Technology, Data Science, Artificial Intelligence, Machine Learning, Engineering or a related discipline. • A credit average achievement (65%+), and • Australian and/or New Zealand citizen, or you hold valid work rights in Australia for the duration of the program • A driven, enthusiastic, team-focused mindset • Curious, hands-on problem solver, quickly learns new tech and tackles challenges head-on • Ability to work 2 days per week in the Naarm (Melbourne) or Gadigal Country (Sydney) offices What We Offer • Competitive salary • Boosted superannuation with 13% as standard • A buddy for support throughout the program and great employee network communities • Security knowing you’re a full-time IAG employee from day one • Strong flexibility and leave options (20 days annual leave + 5 days MyLeave for what’s important to you) • Work from home and many more flexibility options with myFlex. • Up to 50% off personal insurance, including home and motor insurance. • Partner discounts on private health insurance, tech & appliances, and many more. • Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and leave *employment type eligibility criteria apply Applications close: Friday 31 July 2026 11:59PM AEST Adjustments and Support If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to recruitment@iag.com.au for a confidential conversation. More About Us As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

Responsibilities

Contribute to the development and maintenance of digital payment and customer authentication platforms using modern technologies. Collaborate with engineering and product teams to troubleshoot issues and utilize AI to improve operational outcomes.