JOIN OUR TEAM AS A DIGITAL SALES ADVISOR

Be the first digital connection to someone’s next car.
Are you a natural communicator with a passion for people? Step into a modern, digital-first role where you’ll be the welcoming touchpoint for customers exploring their next vehicle online.
At Thurlow Nunn, we’re more than just a dealership—we’re a team driven by people-first values and a shared passion for delivering unforgettable service. As our new Digital Sales Advisor, you’ll play a key part in shaping that experience from the first click to the first drive.

What You’ll Be Doing:

• Respond quickly and professionally to online, live chat, email, and phone enquiries
• Create engaging, informative conversations to uncover customer needs
• Share information on our amazing vehicles, offers, and services
• Qualify leads and book test drives or appointments for the sales team
• Keep CRM records accurate and up to date
• Follow up with interested customers to keep the journey moving
• Collaborate closely with our sales execs to turn interest into happy handovers

Who We’re Looking For:

• A people person with quality written and verbal communication
• Friendly, confident, and professional across digital channels like email, SMS and chat
• Highly organised with great attention to detail
• Comfortable using CRM tools and digital platforms
• A self-starter with a proactive attitude and team spirit
• Experience in digital customer service, online sales support, or similar roles.

REPRESENT OUR VALUES:

At Thurlow Nunn, our family values are at the heart of everything:
Professional – Trust – Respect – Caring – Together
We live these values every day, and we’re looking for someone who will too.
Ready to Start a Role Where You Can Really Make a Difference?
If you’re excited by the idea of connecting with customers and helping them take the first step towards their new vehicle, apply now and let’s drive success together

• Respond quickly and professionally to online, live chat, email, and phone enquiries
• Create engaging, informative conversations to uncover customer needs
• Share information on our amazing vehicles, offers, and services
• Qualify leads and book test drives or appointments for the sales team
• Keep CRM records accurate and up to date
• Follow up with interested customers to keep the journey moving
• Collaborate closely with our sales execs to turn interest into happy handover