Carlingo is an independent car retailer based in Harrogate currently going through an exciting period of growth and expansion. We sell hand-picked, quality used cars with great specification and superb provenance. We strive to deliver outstanding, honest and reliable customer service every day.
We’re looking to hire talented, ambitious and passionate people to join us as we grow the business. We offer excellent future career prospects, support, training, and job security. By joining Carlingo expect to be a highly valued member of the team, working in a high-quality environment based on main franchised dealer standards.

WHAT WE’RE LOOKING FOR

We’re looking for an enthusiastic, driven and customer focused Digital Sales Adviser. The right candidate must be great at sales and customer service over the phone. Experience in the automotive industry is not required.

ESSENTIAL SKILLS

• Experience and a genuine interest in selling products or services over the phone.
• Passionate about delivering the highest standards of customer service.
• Able to build positive working relationships with others.
• Strong ability to multitask, think on your feet, problem solve and when necessary ‘roll your sleeves up and get involved’ with an appetite to grow and develop.

• Managing inbound and outbound calls with a commitment to delivering exceptional customer service. This is NOT cold calling - all enquiries are generated by the customer.
• Quickly building a relationship with customers over the phone and online, converting them to the next stage of the sales process.
• Selling products and services to customers, clearly explaining the features and benefits.
• Liaising with the Carlingo sales and customer service teams to ensure next steps are clearly communicated.