Digital Sales Executive at The Access Group

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

05 Jun, 26

Salary

0.0

Posted On

07 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Upsell, Cross sell, Client Relationship Management, Customer Service, Technical Expertise, Presenting, Social Media, Market Awareness, SaaS Sales, Pipeline Generation, Communication, Rapport Building, Persuasion, Salesforce, Microsoft Office

Industry

Software Development

Description

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them. What does Access offer you? We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you. Position Summary As a member of the Digital Sales team, you will be in a hardworking, fast-paced environment and have a portfolio of products to sell specific to the Division. Your role will include finding upsell and cross sell opportunities and maintaining existing client relationships. This is an excellent opportunity to accelerate your career through a progressive software company with a proven record of growth, investment, and stability. Key accountabilities and responsibilities: Build a multi-level relationship with the customers and nurture every opportunity Understand the business plans and expectations of your customers Host meetings at all levels with customers Once a sale is made, ensure a smooth handover to the projects team Always provide the highest level of customer service and technical expertise to customers. You may be required to attend exhibitions, host seminars, present sales ideas or attend meetings in support of other salespeople. Be prepared to organise telephone reference sites or site visits for either your own or other team member’s prospects Be persuasive and compelling in expressing ideas and concepts Attend Sales training to develop career path To work in accordance with the company’s policies and procedures. Use social media to drive new contacts and opportunities Keep up to date with changes in the market specific to your division Key performance indicators: Achieve a sales target for Software as a Service (SaaS) Respond to enquiries quickly and efficiently and provide feedback to cultivate the rest of the team Ensure you generate a strong pipeline of opportunities to enable you to reach your sales target Keep daily activity high through various means calls / emails / social media. Skills, knowledge, experience & qualifications: Experience in selling software over the phone is preferable Ability to work in a fast-paced segment, with the ability to adapt to the constant growth A motivated self-starter who consistently demonstrates an enthusiastic, ‘never give up’ attitude An ability to demonstrate a strong understanding of business processes and practices Ability and willingness to work independently or as part of a team Excellent communication skills with an ability to build rapport at all levels of an organisation Persuasive and compelling in expressing ideas and concepts Strong written communication skills with an attention to detail Have good administration skills: you will be required to keep our Salesforce system up to date with pre-sales information Always remain calm and polite, even under intense pressure Excellent computer skills specifically with Microsoft Office and Salesforce What are we all about? The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for. We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you? Let’s make a difference together. Love Work. Love Life. Be You. Hello! We are thrilled you are considering Access as your next career move. Why? Because At Access, people are at the heart of everything we do. Our people are game-changers, life-lovers, culture-builders, and free-thinkers. We strive to create an environment where everyone feels valued, respected, and empowered to contribute their best. We believe in hiring creative, curious, and caring future ready people who bring their unique diversity and a learn-it-all mindset to our global team. We believe in working hard as a collective team to win with our customers, give back to the communities we represent, and celebrate successes together. We can’t wait to meet you.

Responsibilities

The role involves managing a product portfolio within the Digital Sales team, focusing on finding upsell and cross-sell opportunities while maintaining existing client relationships. Key duties include building multi-level customer relationships, understanding customer business plans, hosting meetings, and ensuring high levels of customer service and technical expertise.