WHAT QUALIFICATIONS OR QUALITIES ARE REQUIRED?

Must be confident using Microsoft Applications including - Excel and Word.
Good communication and organisation skills, 5 National 5s including English.
Job Types: Full-time, Apprenticeship
Pay: From £13,741.00 per year
Work Location: In perso

JOB PURPOSE

We are a growing organisation that builds and manages a wide range of properties to meet a variety of needs within East Lothian. From our office in Haddington, we currently manage around 1400 properties for rent and shared ownership throughout the area. Our subsidiary company provides a repair and maintenance service for our properties and other customers.
The primary purpose of the post is to provide digital support to our Digital Services Officer, and working within the Housing Team to ensure excellent service delivery to our customers. The successful candidate will learn about all aspects of our digital services, including Rent Collector, our innovative new App which allows tenants to pay rent online and our Key Tenant Scheme where, by meeting certain criteria, tenants can receive a rent discount. They are also required to complete, to a satisfactory level, the Modern Apprenticeship in Digital Applications at SCQF Level 6.
The Digital Services Modern Apprentice is responsible for providing digital and administrative support to the Digital Services Officer to help maintain and develop our digital systems and services, and support tenants to access these services.
They are also required to work towards achieving the Modern Apprentice in Digital Applications at SCQF Level 6.

GENERAL RESPONSIBILITIES

• Ensure that the letter and spirit of our Equalities and Diversity policy is observed in all respects and at all times
• Carry out other duties from time to time commensurate with the post as required by the Digital Services Officer
• Attend relevant training as required especially in relation to the Modern Apprentice Qualification
• Assist with the work of other departments at times of pressure, including reception cover where required