• Grow with an organisation dedicated to helping Australians improve their health
• Support the successful delivery of initiatives and product improvements
• Hybrid working (2 days) in our Haymarket office, near Central station

ABOUT US

At Healthdirect Australia we work with purpose and dedication to help Australians actively manage and improve their health.
Our virtual services are easily accessible via multiple channels, including helplines, video call solutions and websites and cater for Australians at all stages of life. No matter where people live, or what time of the day or night it is, they can use our services to talk to a health professional, find trusted information and advice online and locate their closest health service.

ABOUT THE OPPORTUNITY

We’re looking for a Digital Product Owner to lead the optimisation and continuous improvement of Healthdirect’s digital tools and website portfolio.
You’ll ensure our platforms deliver value, meet user needs, and support strategic business goals – all while driving enhancements that improve user experience and consumer outcomes.

Key Responsibilities:

• Lead ongoing optimisation of digital tools and the website, using insights and user feedback to deliver high-quality enhancements.
• Define, prioritise, and manage the continuous improvement backlog, ensuring alignment with business objectives and customer needs.
• Coordinate product enhancements linked to new initiatives, working across design, content, technical, and analytics teams.
• Monitor product performance, consumer feedback, and quality metrics to inform iterative improvements.
• Contribute to the broader digital services strategy, fostering a culture of innovation, collaboration, and customer focus.

• Lead ongoing optimisation of digital tools and the website, using insights and user feedback to deliver high-quality enhancements.
• Define, prioritise, and manage the continuous improvement backlog, ensuring alignment with business objectives and customer needs.
• Coordinate product enhancements linked to new initiatives, working across design, content, technical, and analytics teams.
• Monitor product performance, consumer feedback, and quality metrics to inform iterative improvements.
• Contribute to the broader digital services strategy, fostering a culture of innovation, collaboration, and customer focus