Digital Solution Area Specialist | Unified at Microsoft

Redmond, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Apr, 26

Salary

64.62

Posted On

15 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Execution, Collaboration, Subject Matter Expertise, Sales Excellence, Digital Transformation, Customer Satisfaction, Deal Closure, Forecasting, Coaching, Stakeholder Engagement, Technology Sales, Account Management, Solution Sales, Consulting Services, Microsoft Cloud, Unified Support

Industry

Software Development

Description

Overview Digital Enterprise Sales (DES), as part of Microsoft’s Global Enterprise Sales organization, empowers our customers through the unique value of the Microsoft Cloud by building a globally led, digital-first scale organization aligned with partners. As part of our local subsidiaries or Digital Sales centers around the world, you will engage a dedicated set of enterprise customers to identify and achieve their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work collaboratively across teams while living our Global Enterprise Sales and Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Customer Obsession. If you have a passion for driving digital first solutions and delivering customer satisfaction, we invite you to learn more about Digital Enterprise Sales team and the value we bring to our customers, partners, and one another, every day. As part of our transformation, one of our key areas of focus is the modernization of our sales motions. The Global Enterprise Sales organization with a charter to achieve Microsoft and Customer business outcomes with a focus on AI, Copilot and Security. The focus of the Digital Enterprise Sales Specialist| Unified role is to drive and close Microsoft Enterprise Unified and Enhance Solution Support opportunities to ensure customers are supported throughout all stages of the product lifecycle, improving their health and enabling customer outcomes and consumption. The Digital Enterprise Sales Specialist leverages Microsoft’s unique expertise, including direct access to product teams, to help customers use their Microsoft investments as productively as possible. We are always learning. Insatiably curious. We lean into uncertainty, take risks, and learn quickly from our mistakes. We build on each other’s ideas because we are better together. We stand in awe of what humans dare to achieve and are motivated every day to empower others to do more and achieve more through our technology and innovation. Together we make a difference. Responsibilities Sales Execution – Acts as a thought leader across solution areas to advise customers across business functions on digital transformation, drive robust deployment and create business value for customers by Identifying and facilitating removal of blockers to consumption by partnering with internal and external stakeholders. Implements strategies to accelerate the closing of deals. Contributes input on strategies to drive and close prioritized opportunities. Coaches junior team members in deal plan execution. Implements close plans (e.g., how to map timeline, engage the customer, get customer buy in and commitment) to de-risk and drive predictable deal closure. Scaling & Collaboration – Leads the sales orchestration to proactively drive deal closure by identifying and aligning internal stakeholders as well as leveraging and expanding relationships with partners Subject Matter Expertise – Act as of Subject Matter Expert on Unified Support offerings aligned to driving consumption and adoption of the Microsoft Cloud to enable internal/external business outcomes Sales Excellence –Manages the end-to-end sales and delivery success of the assigned territory; conducts forecasting for accounts and develops a portfolio and territory plan to drive intentional selling aligned with strategic priorities aimed at maintaining levels of client satisfaction. Reviews feedback report and coach’s others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience. Embody our Culture & Values Qualifications Required/minimum qualifications Bachelor's Degree in Information Technology, Business Administration, or related field AND 3+ years of technology-related sales or account management experience OR 4+ years of technology-related sales or account management experience. Additional or preferred qualifications Bachelor's Degree in Information Technology, Business Administration, or related field AND 4+ years of technology-related sales or account management experience OR 5+ years of technology-related sales or account management experience. 2+ years of solution sales or consulting services sales experience. Digital Solution Area Specialists IC3 - The typical base pay range for this role across the U.S. is USD $30.53 - $64.62 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $48.37 - $69.18 per hour. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Responsibilities

The role involves driving and closing Microsoft Enterprise Unified and Enhance Solution Support opportunities while ensuring customer satisfaction throughout the product lifecycle. It requires collaboration with internal and external stakeholders to remove blockers and implement strategies for deal closure.