Digital Solution Area Specialists at Microsoft

, , Malaysia -

Full Time

Start Date

Immediate

Expiry Date

17 Feb, 26

Salary

0.0

Posted On

19 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Digital Transformation, Customer Engagement, Sales Excellence, Business Analysis, Relationship Building, Social Selling, AI/ML Use Cases, Cloud Development, IT Infrastructure, Software Development, Data Governance, SQL, NoSQL Databases, Virtualization, IT Security, Networking

Industry

Software Development

Description

Customer First Mindset - Engage with and enable our customers and key decision-makers, delivering a connected customer engagement experience and driving customer satisfaction, through digital sales excellence, empowered by world-class data, marketing systems and platforms. Collaborates with Account Executives, extended sales team, partners to conduct business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business. Elevate team capabilities and focus on working smarter and more effectively. Prioritizing time with customers and partners, leveraging tools and processes to run and grow the business and build a stronger team. Collaborates with account teams, partners, or services to track, qualify, and expand new opportunities. Collaborates with other teams (e.g., account teams) and services to build pipeline. Interfaces with customers and builds relationships via social selling. Engages in conversations with customers to introduce how other workloads could enable digital transformation areas that is aligned with the customer's industry and turns opportunities into deals. Has a deep understanding of customers' business and its priorities to drive conversations with customers on digital transformation across multiple solution areas, in collaboration with partners and services. Creates guiding examples of digital transformation through seminars, workshops, Webinars, and direct engagement. Build relationships with leadership and field stakeholders to enable team success across internal and external stakeholders. Collaborates with account teams (e.g., Account Executives) to identify and engage senior business subject matter decision makers at the customer's/partner's business and maximize scale through partners; work with technical specialist/CSA to secure commitment. Applies the orchestration model to proactively drive deal closure by identifying and aligning internal stakeholders and leveraging and expanding relationships with partners, creating demand leading with industry use cases. 6+ years of technology-related sales or account management experience OR Bachelor's Degree in Information Technology, or related field AND 6+ years of technology-related sales or account management experience OR Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 5+ years of technology-related sales or account management experience 6+ years of solution sales or consulting services sales experience Understanding one of the following: Systems Operations / Management - Virtualization; IP Networking; Storage; IT Security. IT Infrastructure knowledge Software design or development - languages such as .NET, C++, Java, PHP, Perl, Python, Ruby on Rails or Pig/Hive; Migration virtual machines from private to public cloud environments. SQL including OSS (postgres, MySQL etc), Azure SQL NoSQL Databases including OSS (Maria, Mongo etc), Cosmos DB Data Governance Deep understanding of AI/ML use cases across industries including predictive analytics, natural language processing, computer vision, and generative AI. Competitive Landscape - Knowledge of cloud development platforms. Partners - Understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs.

Responsibilities

Engage with customers and key decision-makers to drive customer satisfaction through digital sales excellence. Collaborate with account teams and partners to identify and expand new business opportunities.