Digital Solution Engineer - Copilot - Sydney/Melbourne at Microsoft

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

18 Feb, 26

Salary

0.0

Posted On

20 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Pre-sales, Solution Architecture, Consulting, Cloud Infrastructure, AI Transformation, Technical Demos, Customer Engagement, Compliance, Productivity Solutions, Partner Collaboration, Technical Consulting, Architecture Design, Information Security, Technology Management, Migrations, Deal Hygiene

Industry

Software Development

Description

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation. SME&C is more than a sales organization—it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business. As a Digital Solution Engineer in the AI Business Solutions - Copilot team, you will lead technical engagements that drive AI transformation for Small, Medium, and Enterprise customers. This includes Secure AI Productivity scenarios, which are a top priority for SME&C Corporate, especially in regulated and compliance-sensitive customer environments. You will act as a trusted advisor, guiding customers through secure, compliant, and value-driven implementations that align with their enterprise strategies. This role is pivotal in shaping the future of work by enabling customers to realize the full potential of AI-powered productivity. You will collaborate closely with sales and partner teams to remove technical blockers, generate pipeline, and ensure seamless handoffs for deployment and adoption. Your success will be measured by technical wins, customer adoption, partner engagement, and your contributions to a high-performance, learning-oriented team culture. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This role can be based in Sydney or Melbourne. 2-4 years of experience in technical pre-sales, solution architecture, or consulting roles. Ability to independently manage technical aspects of customer engagements and document technical close plans. L200 consultative and L400 technical certifications (or equivalent experience). 6+ years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience. 4+ years' experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management. Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture). Independently lead technical demos, pilots, and envisioning sessions for Copilot and AI Agents. Own technical win strategy for qualified opportunities and document close/consumption plans. Collaborate with partners and Customer Success to ensure smooth handoffs and accelerated adoption. Maintain 100% deal hygiene and partner attach for all qualified opportunities. Achieve L200 consultative and L400 technical certifications and share deal insights quarterly.

Responsibilities

As a Digital Solution Engineer, you will lead technical engagements that drive AI transformation for customers. You will act as a trusted advisor, guiding customers through secure and compliant implementations that align with their enterprise strategies.