Digital Solution Specialist at Boston Scientific Corporation Malaysia

Seoul, , South Korea -

Full Time

Start Date

Immediate

Expiry Date

02 Mar, 26

Salary

0.0

Posted On

02 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supply Chain Management, Digital Solutions, Cloud Technologies, AI, Automation, Data Management, Project Management, Customer Service, Inventory Management, SAP, Analytical Skills, Problem-Solving, Communication Skills, Interpersonal Skills, MS Office, Process Optimization

Industry

Medical Equipment Manufacturing

Description

Analyze business and customer requirements and develop a customized digital solution/ support to provide the best customer experience and business insight Drive and supervise technical solution development and implementation on business platform to utilize digital technologies such as Cloud, AI and automation Lead and participate in project and programs including regional/global engaged to improve customer experience, to support E2E SCM process, VOC and process optimization Improve OTC process by leveraging digitalization tools, including but not limited to: automating order replenishment process, offering real-time order fulfillment and inventory visibility Develop data reports, visualizations, and executive presentations to communicate insights effectively Verify and maintain reports and data provided by digital solutions and share reports with cross-functional teams Train Sales Representatives, Distributors, and 3PL partners on process updates and systems to foster familiarity with new tools, enhance customer centricity, and improve service and support outcomes With the understanding the integrated data flow between applications to timely resolve any potential system or data issues Work with multiple teams including internal supply chain team as well as IT team for digital project delivery Bachelor's degree Minimum 7 years of experience in Supply Chain Management Experience for build, implement and maintain business databases (platforms) and data management processes Good written and verbal communication and interpersonal skills in English Strong analytical and problem-solving skills Familiar with SAP Excellent computer skills (MS Office- Excel and PowerPoint) Customer service experience, planning or supply chain specialist Excellent experience Proven project experience for implementing supply chain (planning/warehousing/logitics) related best practices by leveraging the power of data Excellent communication, interpersonal, and customer service skills Demonstrate competency in Inventory Management

Responsibilities

The Digital Solution Specialist will analyze business and customer requirements to develop customized digital solutions that enhance customer experience and business insights. They will lead technical solution development and implementation, focusing on improving supply chain processes through digitalization tools.