ABOUT US

At the Rural City of Wangaratta, we’re more than just a local government—we’re a vibrant, forward-thinking organisation committed to innovation, community, and continuous improvement. Nestled in Victoria’s stunning high country, our region offers a rare blend of natural beauty, outdoor adventure, and a welcoming, tight-knit community. With access to snowfields, national parks, and strong transport links, Wangaratta is a place where lifestyle and career ambitions align.

THE OPPORTUNITY

We’re looking for a skilled and proactive Digital Support Analyst to play a key role in the enhancement and evolution of our core ICT and corporate systems. If you’re passionate about business process improvement, digital tools, and driving user-focused outcomes, this could be your next big move.
You’ll work closely with internal teams and the Change Management Specialist to support, improve, and optimise critical systems—particularly TechnologyOne and other priority platforms. From automating processes to embedding smart solutions, your work will directly shape how our teams operate and deliver services to the community.

WHAT YOU’LL BE DOING

• Partnering with business units to identify system enhancement opportunities
• Supporting implementation of process improvements and digital automation
• Driving post-implementation support and optimisation of TechnologyOne modules
• Collaborating on change management activities to embed improvements
• Contributing to a better digital experience for both staff and the community