DIGITAL SUPPORT & VOLUNTEER ENGAGEMENT ASSISTANT

Type: Fixed-term (until May 2027)
Location: Folkestone, Kent
Pay: £13.00 per hour | £8,112 per year (pro rata)
Hours: 12 hours per week
Do you have strong digital skills and a passion for supporting people through effective systems and processes? We’re looking for a Digital Support & Volunteer Engagement Assistant to provide essential admin and IT support, helping streamline systems and strengthen volunteer engagement.
This is a fantastic opportunity to use your skills in administration, digital tools, and communication while contributing to a meaningful community-focused organisation.

What You’ll Be Doing

• Supporting volunteer recruitment, engagement, and administration
• Managing the end-to-end DBS process with accuracy and confidentiality
• Maintaining digital systems, including Microsoft 365, JotForm, and databases
• Assisting with the move towards a paperless office and streamlining processes
• Creating and managing online forms to support outcomes and monitoring
• Providing basic IT support, such as setting up accounts and troubleshooting
• Preparing reports, policies, newsletters, and meeting minutes
• Communicating with volunteers, colleagues, and external partners

What We’re Looking For

• Strong organisational and administrative skills
• Confident IT user (Microsoft 365, databases, online systems)
• Quick to adapt to new technologies and processes
• Excellent written and verbal communication skills
• Professional, flexible, and confidential approach to work
• Commitment to supporting volunteers and community services

Ready to make a difference while building your digital and administrative skills? Apply toda

• Supporting volunteer recruitment, engagement, and administration
• Managing the end-to-end DBS process with accuracy and confidentiality
• Maintaining digital systems, including Microsoft 365, JotForm, and databases
• Assisting with the move towards a paperless office and streamlining processes
• Creating and managing online forms to support outcomes and monitoring
• Providing basic IT support, such as setting up accounts and troubleshooting
• Preparing reports, policies, newsletters, and meeting minutes
• Communicating with volunteers, colleagues, and external partner