SALARY: COMPETITIVE PLUS BENEFITSLOCATION: LONDON STORE SUPPORT CENTRE AND HOME, LONDON, EC1M 6HACONTRACT TYPE: FIXED-TERM ASSIGNMENTBUSINESS AREA: RETAILCLOSING DATE: 12 SEPTEMBER 2025REQUISITION ID: 400017473

We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. As the link between sellers and buyers, retail and head office, our retail operations team is the cog that keeps things running. With teams focused on store facing, labour, transformation, online, delivery and contact centre work, we touch almost every part of the business. It’s an incredibly fast-paced environment where you need to pivot not just daily, but often hourly. So while we plan all we can, it’s vital that we all think outside our job descriptions and look to optimise and improve how we do everything. There’s also a real team ethos. After all, it’s people like you who are going to truly transform this part of the business.

WHAT YOU NEED TO KNOW AND SHOW:

• You are passionate about e-Commerce and Retail
• You have experience of building and delivering plans aligned to a strategy
• You have experience working in a fast moving and pressured environment and are able to manage projects on time and to budget
• You have strong analytical and numerical capabilities and are able to plan and make recommendations based on data and insight, ensuring clear storytelling
• Experience working with an online retailer and using online analytics
• Experience in trading positions
• You are good at influencing and negotiating, able to satisfy varying needs in the face of conflicting demands
• You have great planning and prioritising skills in order to deliver plans to deadline
• You have a high level of customer focus and are able to work with collaboratively with others
• You are able to anticipate next steps, future risks and opportunities within your area, taking actions to address them in the absence of a given structure
• You can understand the overall strategy and see the bigger picture
• You are able to take ownership of changes and have courage to try out new things at a personal and team level
• You have a balanced understanding of your style and are able to flex your style, managing messages for your team and stakeholders in order to get traction within and outside your team
• You are an effective communicator and are able to build trust to execute on an agenda
• You are committed to ongoing personal development

• Daily review of performance resulting in clear actions to capitalise on opportunities and/or mitigate risks. Drive improvements in line with business targets. Responsible for conducting regular site-walks to review customer journey and check information accuracy, addressing any issues
• Responsible for the performance of their category including highlighting key actions taken, opportunities and risks and the performance narrative
• Develop and be accountable for the delivery of the category plan up to 6 months out, this includes implementation and trading of it, flagging risks and challenges to digital trading manager as needed
• Accountable for regular category optimisation utilising tools and insights to improve digital metrics and outcomes (e.g. Adobe/Glassbox/SIP)
• Accountable for owning delivery of category BAU initiatives such as range reviews, newness and cycle changes
• Responsible for proactively building relationships with commercial (buying) and other key stakeholders by attending key sessions to support execution of digital day-to-day and championing the digital channel. Attend key Category meetings, cascades, and relevant away days, sharing performance updates and helping shape the commercial strategy
• Obsess over the customer and how they shop. Work with relevant stakeholders and leverage customer data to optimise their experience of your categories
• Supporting Digital Trading Manager with supplier relationships including relevant data and insight and attending meetings as appropriate. This includes partnering with Nectar360 on retail media opportunities in your categories
• Accountable for owning key trading events and online merchandising levers.
• Where relevant, accountable for day-to-day management of a Digital Trading Assistant (DTA) in the (offshore) DOC team
• Ensure that you are working within all legal frameworks
• Responsible for deputising the Digital Trading manager where required