Digital Transformation Head at Heraklion International Airport

Heraklion, Region of Crete, Greece -

Full Time

Start Date

Immediate

Expiry Date

22 Apr, 26

Salary

0.0

Posted On

22 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Digital Transformation, Project Management, Agile Methodologies, SAP S/4HANA, Data Analytics, Change Management, Cross-functional Collaboration, Leadership, Communication Skills, Process Improvement, Technical Skills, Cloud Services, ERP Systems, CRM Platforms, Training Development, Problem Solving

Industry

Airlines and Aviation

Description

International Airport of Heraklion, Crete S.A. is seeking a: Digital Transformation Head Responsibilities: Leads efforts to modernize and optimize business processes through the adoption of digital tools, platforms, and strategies. Collaborates across departments to understand business needs, propose technology solutions, and implement digital projects that align with the organization’s strategic goals. Stands as highly analytical, tech-savvy and skilled at changing management professional, with a focus on enhancing operational efficiencies, delivering value through digital transformation and meeting the goals and objectives in line with the business goals of Heraklion Crete International Airport. Analyzes current business processes and identifies opportunities for automation and digital enhancements. Designs and executes digital transformation roadmaps in line with organizational objectives and goals. Stays updated on industry trends, tools and technologies to guide the organization’s digital growth. Analyzes business requirements and translates them into strategic S/4HANA implementation plan. Facilitates workshops and presentations to communicate roadmap strategies to stakeholders. Leads and facilitates blueprint workshops. Develops and executes change management plans to support smooth transitions for end-users, including training programs, digital literacy initiatives, and continuous learning resources tailored to SAP adoption. Identifies and mitigates risks associated with SAP implementations, ensuring compliance with internal policies, industry standards and regulatory requirements. Leads cross-functional digital transformation projects from initial concept through implementation and evaluation. Defines project scopes, objectives and deliverables while managing budgets and timelines. Uses Agile or similar project management methodologies to ensure timely, iterative, and quality delivery. Ensures projects are completed on time and within budget by effectively managing timelines and resources. Partners with various departments (e.g., Finance, HR, Business Development, Technical) to gather requirements, align objectives, and foster digital adoption. Serves as a bridge between technical teams and business units, translating technical details into strategic business value. Facilitates workshops, training, and presentations to drive understanding and commitment to digital initiatives. Utilizes data analytics to measure the impact of digital transformation initiatives and reports on KPIs, ROI, and other success metrics. Provides insights and recommendations for process improvements based on data analysis. Gathers feedback from stakeholders and end-users to iterate and enhance SAP solutions, ensuring sustained value delivery and adaptability to evolving business needs. Develops change management plans to support smooth transitions for end-users during digital transformations. Advocates for a digital-first culture by promoting digital literacy and continuous learning. Implements training programs and resources to support employees in adopting new tools and processes. Qualifications: Bachelor’s degree in information technology, or a related field. Master's degree and relevant certifications (e.g., Microsoft Power Platform Developer, Microsoft Power Platform Solution Architect) are considered a plus. Proven experience in digital transformation projects, process improvement, or similar role. Strong project management skills with experience in Agile or Lean methodologies. Proficiency in digital tools such as ERP systems, CRM platforms, automation software, and data analytics tools. Good understanding of SAP system, including modules such as SAP ERP, SAP S/4HANA and SAP Business Suite. Proficiency in Power BI for data visualization and business intelligence Experience in software development and coding, particularly in specific programming languages or platforms. Broad knowledge of platforms and systems used in a corporate environment. Knowledge of standard computer operating systems, hardware and support. Knowledge of operating characteristics of servers, server-based applications, data networking and various protocols. Solid understanding of Microsoft Azure, including Azure DevOps, Active Directory, virtual machines, SQL Database, App Services, and cost management. Comprehensive knowledge of SAP Business Suite, especially SAP S/4HANA. Broad knowledge and experience in planning, installation, integration, operation and maintenance of IT systems. Competent in cloud services, networking and servers, with experience in Enterprise support and cost optimization. Preferred Skills: Change Management Cross-functional Collaboration Leadership, capacity for building team spirit and motivation. Focus on customer needs and responsiveness Skilled in developing and implementing process improvements. Excellent communication skills and ability to present complex concepts to non-technical audiences. Strong analytical and problem-solving skills, with a strategic mindset. Possesses organizational and project management, interpersonal and communication skills (verbal and written), and ability to manage/work with contractors. Ability to provide direction, communicate effectively both verbally and in writing, and drive projects to completion and on schedule, to scope, and within budget. Strong leadership skills with the ability to build, motivate, and manage high-performing ICT teams. Strong team spirit and sense of responsibility, good at discovering and solving problems. Ability to train, retain and motivate a skilled and diverse staff.

Responsibilities

The Digital Transformation Head will lead efforts to modernize business processes through digital tools and collaborate across departments to implement projects aligned with strategic goals. They will also analyze current processes for automation opportunities and develop change management plans for smooth transitions.