LOCATION: SOUTHWARK

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.
We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

WHAT WILL YOU BE DOING?

As the Digital Transformation Manager for our Southwark Municipal Collections site, you will spearhead digital operations and enhancements. You will leverage data and collaborate with operational teams to identify digital change opportunities, develop solutions and manage delivery. You will act as the primary face between our Digital, Business, and Technology (DB&T) department and front line operational teams, facilitating digital system transitions and fostering local digital advancements.
This is an exciting opportunity to work in a highly rewarding role in a dynamic, fast paced service environment, driving digital change and improving service.

KEY RESPONSIBILITIES:

• Collaborate closely with the onsite management team to elevate the quality and application of data, ensuring adherence to and exceeding operational and client requirements.
• Assume responsibility for operational data, maintaining its accuracy and currency to the highest standards.
• Take ownership of and use digital solutions to re-engineer back-office processes to ensure their ongoing relevance, accuracy, and efficiency through continuous review and improvement.
• Develop in-depth knowledge of our Service Management Software (Echo) to become the site’s primary expert.
• Lead and execute projects to implement changes in processes and workflows.
• Drive service digitisation by developing and implementing cutting-edge technological advancements.
• Support internal departments by facilitating the communication, training, and deployment of new digital tools or changes.
• Contribute to the execution of our digital training strategy and provide operational end-user training.