Requirements

• Proven experience delivering Microsoft 365 or Digital Workplace consulting engagements within customer-facing environments.
• Strong experience designing and implementing Microsoft 365 solutions for mid-market or enterprise customers.
• Experience working across the full solution lifecycle, from discovery and design through to delivery, optimisation and operational support.
• Experience supporting or leading Microsoft 365 migrations and transformation programmes.
• Strong knowledge of Microsoft 365, including Exchange Online, SharePoint, Microsoft Teams and OneDrive.
• Strong knowledge of Microsoft Entra ID, including identity and access management, Conditional Access, authentication and identity-driven security.
• Good understanding of Microsoft security and compliance capabilities, including Microsoft Defender and data protection, governance and compliance controls.
• Experience working with hybrid and migration scenarios, including on-premises to Microsoft 365 and Microsoft 365 tenant-to-tenant migrations.
• Strong consulting and stakeholder engagement skills, with the ability to understand customer requirements and translate them into effective technical solutions.
• Experience producing high-quality technical designs, architecture documentation and implementation materials.
• Confidence leading workshops and communicating technical concepts to both technical and non-technical audiences.
• Experience contributing to pre-sales activity, including proposals, RFPs, Statements of Work and technical customer discussions.
• Strong problem-solving, communication and organisational skills, with the ability to manage multiple priorities and deliverables.
• Relevant Microsoft 365 and identity certifications or accreditations, with MS-102 and SC-300 particularly relevant to the role.
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Desirable Requirements

• Experience working within regulated industries such as energy, public sector or financial services.
• Knowledge of security frameworks and recognised best practice, including Zero Trust, CIS and NCSC guidance.
• Experience with scripting and automation using technologies such as PowerShell, Microsoft Graph or Azure Runbooks.
• Experience with complementary security, identity governance, backup or resilience technologies.
• Strong knowledge of on-premises Active Directory and Microsoft Entra ID, including Group Policy, MFA, PIM, RBAC, External ID, Conditional Access and passwordless authentication.
• Additional Microsoft certifications such as MS-721, MS-700, MS-900, SC-200, SC-401 or AZ-900.
• Experience working within consultancy, managed services or other customer-focused technology delivery environments.