Digital Workplace & Identity Manager at Aceve

Rotterdam, South Holland, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

08 Jun, 26

Salary

0.0

Posted On

10 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Digital Workplace, Workforce Identity, Collaboration Platforms, Endpoint Management, Device Management, Identity Access Management, ITSM, Service Desk, SaaS Lifecycle Management, Automation, Entra ID, Azure AD, M365, Teams, Slack, Intune

Industry

Software Development

Description

At Aceve, we empower the builders of society and transform the construction and skilled trades industry—one of the least digitalized sectors in Europe. As a united SaaS powerhouse, we bring together leading products into a single pioneering platform dedicated to making a difference. With over 900 passionate employees and more than €100 million in revenue, we blend tradition and innovation to reshape our industry’s future. Our cloud-based, AI-driven software solutions deliver actionable insights and drive improvements for construction companies and skilled tradespeople, enhancing project management, installations, maintenance, and services. On our ambitious growth journey, we are committed to winning together and accelerating digital transformation. With Aceve’s tools, our customers can boost their performance, productivity, and profitability, ensuring they thrive in a rapidly changing landscape. Join us in revolutionizing the industry and building a brighter future together! What will you do? The Digital Workplace & Identity Manager is responsible for owning and evolving the group’s digital workplace and workforce identity capabilities as the organization scales through growth and acquisitions. The role ensures that employees across all entities have a secure, consistent, and efficient digital experience, while maintaining alignment with group security, architecture, and compliance requirements. This position combines strategic ownership, operational accountability, and people leadership, and is critical to supporting a growing distributed workforce. Key Responsibilities Digital Workplace & Identity • Define and maintain standards for the digital workplace, including: – Collaboration platforms – Endpoint and device management – Workplace configuration and user experience • Own workforce identity and access, including joiner/mover/leaver lifecycle • Ensure identity and access processes are automated, secure, and auditable End-User IT & Service Delivery • Own L1/L2 end-user IT support and IT service delivery outcomes • Lead and develop service desk staff, including onsite support where required • Define and govern ITSM processes, service levels, and escalation paths • Drive consistency of service delivery across entities and locations SaaS Lifecycle & Automation • Own the lifecycle of workplace-related SaaS tools, including onboarding, licensing, and decommissioning • Drive automation-first delivery through self-service and identity-driven workflows • Reduce manual effort and support load through standardization and automation Governance, Security & Compliance • Ensure workplace and identity services comply with: – Group security policies – ISO 27001 requirements – Internal audit and regulatory expectations • Collaborate with Cybersecurity & GRC on: – Security controls – Access governance – Incident response coordination Qualifications & Experience • 5+ years of experience in digital workplace, identity, or IT service delivery roles, including at least 2 years leading a team of IT engineers or workplace specialists • Strong experience with: – Entra ID / Azure AD – M365, Teams, Slack – Endpoint and device management, including Microsoft Intune – ITSM and service desk operations • Experience scaling workplace services in multi-entity or international environments • Exposure to audits, compliance, or regulated environments is a strong plus Key Attributes • Strong ownership and accountability • Pragmatic, automation-driven mindset • Curious about emerging workplace technology, including AI-assisted productivity and collaboration tools, and able to evaluate and adopt them in a structured way • Comfortable balancing user experience, security, and cost • Able to lead teams while remaining hands-on where needed • Clear communicator across technical and non-technical audiences Value to the Organization: The Digital Workplace & Identity Manager ensures that the organization can scale its workforce securely and efficiently, reduce operational friction during acquisitions, and maintain a consistent employee experience while meeting security and audit expectations. Not ticking every box? No worries! We value potential and drive, so apply anyway or connect with us- you might be just what we're looking for in our growing organisation! Join Aceve and take your expertise to the next level, together we are redefining what’s possible in craft and construction solutions! Aceve is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our selection process is conducted continuously and without discrimination, ensuring an equal opportunity for all candidates.

Responsibilities

This role is responsible for owning and evolving the group’s digital workplace and workforce identity capabilities, ensuring employees across all entities have a secure, consistent, and efficient digital experience aligned with security and compliance requirements. Key duties include defining digital workplace standards, owning identity lifecycle management, leading end-user IT support, governing ITSM processes, and driving automation-first delivery for workplace SaaS tools.