WHO ARE WE?

It’s an exciting time to join our organisation! On 1 March 2023, two of Australia’s most successful member-owned banking organisations merged, to form Heritage and People’s Choice - Australia’s leading mutual banking organisation and a genuine, member-owned alternative to the major banks.
We exist to create a better future for our members and the communities in which they live.
We are 100% member owned, with approximately 720,000 members and 1,900 employees. We have dual head offices in Adelaide and Toowoomba, and 95 branches across South Australia, Victoria, New South Wales, Queensland and the Northern Territory, trading under two brands, Heritage Bank and People’s Choice.
When you come to work at Heritage and People’s Choice, you’ll be joining a team of inclusive, friendly, and motivated employees who value making a difference every day for our members, community, and the planet. We are committed to creating an outstanding working environment where you feel supported, can continue to develop and are proud advocates of our members and our business.

The ideal candidate will have in-depth knowledge and hands-on experience in implementing, configuring, and maintaining M365 services. The M365 solutions engineer will play a crucial role in ensuring the seamless operation and optimization of M365 applications and services within our organization This involves managing a range of technologies, including AD, Azure AD, M365, virtual desktop infrastructure (VDI), remote desktop services (RDS), enterprise mobility management (EMM), application virtualization and public cloud environments.

Key Responsibilities

• Design and implement digital workspace solutions that meet the needs of our users and the business.
• Configure and maintain systems to support the digital workspace infrastructure.
• Troubleshoot and resolve issues with digital workspace solutions, including those related to connectivity, performance, and security.
• Ensure security and compliance with relevant regulations and best practices, including identity and access management, encryption, and data loss prevention.

• Provide technical support to users, either directly or through help desk staff, to ensure that they have the resources they need to work productively.Stay up-to-date with industry trends and make recommendations on how to improve existing systems and processes.